比恩乌尼多旅游套票 | 比恩乌尼多机票+酒店优惠低至 4 折

Great place to stay could have been better of there was coffee instead of just tea :)

Where do I even begin! From arrival to departure my experience at Epic Suites have been nothing but an absolute amazing experience. The staff are very friendly and helpful. The food was excellent. My private king suite villa with the floating breakfast was an absolute vibe! I had two massages and both were sooo good I fell asleep both times. I’m definitely coming back and coming back with a group of women who deserves this type of treatment as I host my next retreat. I just recommend bringing something for mosquitoes they can get in your room. I just sprayed and turned on my ceiling fan but I think I’m going to bring a portable repellent next time and I’ll be good. Looking forward to coming back again!

進到飯店的主要道路路況相當差，坐dudu屁股會震到爛掉。一進到房間就聞到廁所有如水溝般的臭味，第一晚睡到半夜三點警報器開始五分鐘十分鐘一次逼逼響，第一時間半夢半醒找不到聲音來源，直到五點受不了了打給櫃台倒是很快就有維修人員來服務，原來是警報器沒電了，換了顆電池就好了，但我們也得起床跳島了，一整夜的睡眠就這樣泡湯了。隔天跳島全身海鹽回到飯店下午四點，期待進房間至少有乾淨的浴巾可讓我們沖洗，一開門完全傻眼，根本沒有整理，找了服務人員來協助回應是：住房人數過多他們來不及打掃，下午四點了誒！協調後他們下午六點可以來打掃，就這樣我們出去吃晚餐時才有人進房打掃，整個住宿經驗相當不愉快，可說是金玉其外敗絮其中。

Edit: THIS PLACE IS A FREAKING JOKE AND COMPLETELY TRASH. THE AMAZING STAFF WILL CALL YOU AT FREAKING 7AM “JUST TO CONFIRM” WHAT YOU HAVE TOLD THEM A NIGHT BEFORE. THEY WILL ALSO WAKE YOU UP AGAIN AT 8:30AM TO ASK YOU CHECK OUT WHEN YOUR CHECK OUT TIME IS AT NOON. THIS PLACE HAS NO RESPECT FOR THEIR GUESTS, EXTREMELY POOR MANAGEMENT AND NO COMMUNICATION BETWEEN THE STAFF. WISHING THIS BUSINESS CLOSE DOWN ASAP, DONT STAY ON EARTH AND KEEP HURTING PEOPLE. RUBBISH!!!!! That 1 star is for the few good and helpful staff of this hotel. Otherwise, this place doesn’t even deserve a star. Yes, room was kinda clean, but small. Housekeeping didn’t even clean away my leftovers room service, I had to bring all the plates to the staff. And didn’t refill the “free bottles water” which is included. Instead, they asked me to refill my water at the water dispenser when the housekeeping already took away the empty bottles. Sound proofing is REALLY BAD. Kids are screaming at 7ish am by the pool, when the whole building is built around the pool, they don’t have sound proofing walls and doors, you can hear them clearly screaming and banging doors at late night or early morning. People who have no manners will never consider others. Therefore, please consider carefully before booking this place if you are not a deep sleeper, that is freaking annoying. (I already had my earplugs in, it was THAT freaking loud!) It was such a disappointing experience and sadly ruined my trip.