Big Island Tours

No restaurant near. In other buildings. Vending machines not working. Thought our stay inclyded tix to williamsburg but didnt so little disappointed. Nice rooms clean & safe.

Pro: Nice location, Bars, Food availability and great front desk service and valet service. Roof top views are awesome. Bed - Really comfortable bed and pillows Con: Parking - Use the valet. After being told by the front desk that we can park on the side of the hotel without paying on Saturday as the police don’t ticket there as they know the hotel guests park there, my sister received 3 parking tickets that day. My husband and I used the valet. They were awesome. Hotel manager said that they will take care of the tickets ( fingers crossed that they do). Cleanliness- 2 of the 3 rooms had obviously not been cleaned too well. My room had a party mask left on a chair and a pill was on the floor. My sisters room had a cigarette on the floor (she doesn’t smoke). 3rd room was fine. Overall: Decent stay with an average hotel room feel, not worth the money we paid for it. Nothing exceptional about the room other than really comfortable bed and pillows.

Good customer service. Excellent room.