比耶洛波列市旅游套餐和自由行旅游优惠

Quite rude/ judgmental front desk and other staff. Also the bigger issue is that we were not notified prior to arrival that all the hotel restaurant facilities were completely shut down due to some large private group booking. Not even room service was available to get a hamburger or any type of food at all. We arrived quite late at like 9:30pm after a very long day of 5 hrs of driving and specifically had selected the hotel due to a highly rated restaurant/spa/gym. If someone had thought it prudent to let guests know before arrival that none of their facilities were available we could have planned accordingly and gotten dinner somewhere else on the way. However they did not. By the time we got to our room after finding this out it was after 10pm and mostly all of the local restaurants were already closed. The one restaurant in town the front desk staff kept trying to insist I go to would probably have given me food positioning given its abysmal reviews- so we did not get dinner that night. The room itself was nice and the gym was good, however given the attitudes of most staff I encountered and the poor communication I would not stay again .

This was probably the most beautiful marina we have seen anywhere in the world. Everything is brand new and so perfect. The rooms are incredible. Make sure you get a sea view in the marina it’s so perfect. The ones up the top are less waterside and don’t have as good a vibe, but do have access to a bigger supermarket, but you can still use both. WhatsApp communication was perfect and golf buggies run you around the complex all day and night! Wonderful. To be honest it’s the perfect place to stay for a week/long weekend, but you may get bored of the restaurants as we stayed 3 nights and wanted to try elsewhere but it’s 100% the most beautiful part of Montenegro. I hope it’s this perfect still in 30 years

Great and quiet hotel with a stunning sea view. Among the best in the coastal-area.

The site is impressive but need a more effective management

Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile. The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an overcrowded boat for the 10-minute trip. It was also disappointing that hotel guests had to pay for basic sunbeds, as the free ones were usually taken. Reception arranged a private taxi that cost €45 for a 20-minute journey into town. The next day, I specifically requested a metered taxi for the same trip and it cost only €25. A more transparent approach would have been appreciated. Breakfast was below average, with dried-out food, overripe fruit, and unhelpful staff making even a hot drink difficult to order. Overall, the hotel has some positives, but inconsistent service, poor communication, extra charges, and disappointing breakfast quality detracted from the experience.