Banyan Tree Bintan

Photo gallery for Banyan Tree Bintan

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, free cribs/infant beds, rollaway beds
Minibar, in-room safe, free cribs/infant beds, rollaway beds

Overview of Banyan Tree Bintan

UNESCO Sustainable Travel Pledge

Banyan Tree Bintan

5.0 star property

4.4/5 Excellent

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Jalan Teluk Berembang, Laguna Bintan, Lagoi, Bintan, Bintan Island, 29155

Explore the area

  • Popular LocationLagoi Bay Beach5 min drive
  • Popular LocationPulau Marawang8 min drive
  • Popular LocationPlaza Lagoi16 min drive
  • AirportTanjung Pinang (TNJ)92 min drive

Choose dates to view prices

About this area

Bintan

Located in Bintan, Banyan Tree Bintan is on the beach. While the natural beauty of Lagoi Bay Beach and Pulau Marawang can be enjoyed by anyone, those looking for an activity can check out Ria Bintan Golf Club. With kayaking, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Bintan travel guideOpens in a new window
Map

What's nearby

  • Lagoi Bay Beach - 5 min drive
  • Pulau Marawang - 8 min drive
  • Lagoi Bay Lake - 13 min drive
  • Plaza Lagoi - 16 min drive
  • Ria Bintan Golf Club - 27 min drive

Restaurants

  • Saffron - 3 min walk
  • The Cove - 3 min walk
  • Dino Bistro - 6 min drive
  • Hot Pot Asian Grill - 7 min drive
  • Spice - 7 min drive

About this property

Banyan Tree Bintan

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Banyan Tree Bintan's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 64 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and balconies are standard, as are TVs with cable channels.
Banyan Tree Bintan offers 64 accommodations with DVD players and minibars. Rooms open to balconies. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (1453 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Beach towels
  • Smoke-free property

Restaurants on site

  • Treetops
  • Saffron
  • The Cove
  • Beach Pool Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 1512500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 225 out of 404 reviews
5 - Excellent 56%
Rating 4 - Good. 131 out of 404 reviews
4 - Good 32%
Rating 3 - Okay. 31 out of 404 reviews
3 - Okay 8%
Rating 2 - Poor. 12 out of 404 reviews
2 - Poor 3%
Rating 1 - Terrible. 5 out of 404 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway place if you just want to relax and stay as far as possible from the noise and crowds in the city without sacrificing the quality of accommodation, food, and service.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class service
Loved the room, the location, and the staff was beyond lovely! Amazing time.
Stayed 1 night in Mar 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were very slow to respond if they do respond at all. When I arrived at the airport, I was trying to contact the concierge about the shuttle option but no one picked up the phone. I woke up 5 am in the morning to watch sunrise by the beach, but no one was picked up the phone to provide the buggy ride (only means of commute out of the villa). Worst part about the trip was that no one informed us about the monkeys and the food we left out including baby bottles and formula were stolen/ruined by the monkeys. When we called to complain no one apologized or provided any means of compensation for our damage. Bathroom in the villa had a pungent Overall very poorly trained staff with
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa luxurious, beautiful location, staff so hellpful & polite
Stayed 4 nights in Dec 2019