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Grand Lagoi Hotel Bintan

5.0 star property
Elegant beach hotel and outdoor pool

Choose dates to view prices

Photo gallery for Grand Lagoi Hotel Bintan

Bar (on property)
Lobby sitting area
View from property
Executive Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Double or Twin Room (Deluxe)

Premier Double or Twin Room (Deluxe) | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Premier Double or Twin Room (Deluxe)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 398 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Deluxe Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 398 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Family Suite

Family Suite | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 818 sq ft
  • 2 bedrooms
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Executive Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1206 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Grand Double or Twin Room

Grand Double or Twin Room | 2 bedrooms, in-room safe, individually furnished, laptop workspace

Grand Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
2 bedrooms
  • 506 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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Banyan Tree Bintan

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  • On private beach
  • Pool
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  • Free WiFi
8.8 out of 10, Excellent, 453 reviews
$376 nightly
The price is $414
Sep 4 - Sep 5
Total includes taxes and fees
Banyan Tree Bintan
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About the neighborhood

Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

What's nearby

  • Lagoi Bay Lake - 9 min drive - 2.6 miles
  • Bandar Bentan Telani Ferry Terminal - 10 min drive - 4.4 miles
  • Plaza Lagoi - 12 min drive - 3.5 miles
  • Lagoi Bay Beach - 12 min drive - 3.5 miles
  • Bintan Lagoon Resort Golf Club - 18 min drive - 7.4 miles

Restaurants

  • ‪Sugarbeats - ‬8 min drive
  • ‪Warung Pak Lagoi - ‬8 min drive
  • ‪Campus Rose - ‬10 min drive
  • ‪Marine Cafe - ‬9 min drive
  • ‪Ginger Root Lounge - ‬7 min drive

About this property

Grand Lagoi Hotel Bintan

Luxury family-friendly hotel near Lagoi Bay Beach
Located close to Lagoi Bay Lake and Plaza Lagoi, Grand Lagoi Hotel Bintan provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Active travelers can enjoy amenities like cycling and archery at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, bike rentals, and babysitting (surcharge)
  • Tour/ticket assistance, ATM/banking services, and smoke-free premises
Room features
All 133 individually furnished rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar7 Rooftop Bar & Grill
  • Grand Cafe

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 650000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Property Registration Number 9120208501841

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Lagoi Bay Bintan Hotel
Swiss-Belhotel Lagoi Bay Bintan
Grand Lagoi Hotel Nirwana Gardens Bintan
Village Resort Grand
Grand Lagoi Hotel Nirwana Gardens
Grand Lagoi Nirwana Gardens Bintan
Grand Lagoi Nirwana Gardens
Grand Lagoi Village
Village Resort Grand Lagoi
Grand Lagoi Hotel By Willson
Grand Lagoi Hotel Bintan Hotel
Grand Lagoi Hotel Bintan Bintan
Grand Lagoi Hotel by Nirwana Gardens
Grand Lagoi Hotel Bintan Hotel Bintan

Frequently asked questions

Does Grand Lagoi Hotel Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Lagoi Hotel Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Lagoi Hotel Bintan?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Grand Lagoi Hotel Bintan?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Grand Lagoi Hotel Bintan?

Check-out is at noon.

Where is Grand Lagoi Hotel Bintan located?

This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).

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Grand Lagoi Hotel Bintan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 170 reviews
Rating 8 - Good. 85 out of 170 reviews
Rating 6 - Okay. 30 out of 170 reviews
Rating 4 - Poor. 7 out of 170 reviews
Rating 2 - Terrible. 3 out of 170 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yu Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient

6/10 Okay

Samarth

Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023

4/10 Poor

Tracey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Stayed 4 nights in Jan 2025

8/10 Good

Ai Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break at Bintan

Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Stayed 1 night in Jan 2023

6/10 Okay

SSI

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022

8/10 Good

Eric

Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Stayed 2 nights in Jan 2023

6/10 Okay

Sirsendu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ordinary stay for a 4-star hotel

The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Stayed 2 nights in Apr 2023

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Marliny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Feb 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Espen Werdal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Bharat

Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Stayed 1 night in Jul 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Samuel

Stayed 2 nights in Jan 2023

8/10 Good

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

8/10 Good

Apoorv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful option in Bintan

Stayed 3 nights in Dec 2022

6/10 Okay

Kanika

Liked: Cleanliness, staff & service
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Stayed 2 nights in May 2022

10/10 Excellent

Sahidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

ABHalim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Stayed 2 nights in Dec 2019

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019

10/10 Excellent

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Stayed 2 nights in Sep 2019