Birkhill Castle Hotels

"Apartment was a good size for two adults sharing for a few nights. I don’t think it would suit for a longer stay, with more personal items clothing etc. air conditioning was ok, but it’s a shame the window only opens a small amount as even during chilly spring nights, the room became quite hot. Shower and bathroom were excellent. Major issue though was the bed and how hard the mattress was. Both of us left with sore necks and backs!"

"Hotel very conveniently located to city centre and all it offers, culturally - great museums, sustenance - great restaurants and a lovely walk along the river in the sunshine, also easy walking distance from the station. Room was clean, but a sock was discovered from a previous resident on the desk chair. Bed was comfy, but springs very squeaky. Free breakfast - a wide choice of hot and cold foods. Bananas were very green! Some cutlery and cups unclean. Snacks available from the bar and a comfy lounge to relax in. Staff are friendly and helpful. Even with the issues mentioned, we would return and recommend to others."

"Didn't use bar"

"Breakfast very good but second day was a bit tepid Curtains were moth eaten and cobwebs on curtains and ceiling. No bin liners in any of the bins Bar prices are expensive Staff are very attentive "

"Simple check in. The room was a perfect space for a relaxed night away. A mini kitchen with everything you need and a table to eat at. The seating area with tv to chill and then a comfy bed and bathroom. Good choice at breakfast. Check out easy. The hotel and room were clean and all staff friendly. Perfect location for the train station. About a 10/15 minute walk. I will stay here again"

"We first visited the Salutation Hotel 29 years ago as a wedding venue and it was a premium location then. Getting the opportunity to stay there again now, we were excited to see it again. Unfortunately, it isn’t what it once was, although it was eerily familiar as little has been done to maintain or upgrade it over that time it seemed. However, there were redeeming features apart from the trip down memory lane. These included a very good hot breakfast, with an excellent manager (female) running the process, a reasonably well stocked bar with hotel prices although not too exorbitant. Easy check in and out, and finally a good location. Let down by overall condition of the hotel, especially what was supposed to be a superior twin room. "

"Beautiful hotel, friendly staff, excellent location, very comfortable bed"

"The staff that cleaned the rooms were excellent but the response from the spa manager Ryan leaves a lot to desire we had booked a massage and paid £80 for it explaining that we were only there for 4 nights when we turned up for the massage they could not find any record of the booking when they did finally find the booking it was for a week later the staff explained that the manager had to pass the refund when he finally got in touch with me I got no apology no sorry for the inconvenience this caused as it was for a special gift to my wife’s sister on her birthday and retirement only wanted my bank details for the refund which would take 5-7 days all in all quite a disappointing few days also pool cold and hot tub out of order for our full stay"

"Nice"