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The only problem is finding it. They are not on the "lodging" sign at the exit 255, and even when you exit, it is hard to see or find or get to. Once there it is delightful!!!!
The hotel is in a good location. Staff was friendly. Breakfast was very good. Room was ok, clean but dated. Disappointed that hot tub didn't work. Bad experience at pool as my 2 grandsons were very excited to be able to swim, but after witnessing another hotel guest vomit in the pool...there went ...
Centrally located, beautiful exterior colonial style architecture. Grand Lobby is small but has high ceilings and beautifully decorated in luxurious eclectic fashion. Coffee and water available in sitting area. Room was impeccable, newly renovated, Miami/Vegas 5 star decor. Bedding was comfortable, ...
You know in advance how many guests you will have before breakfast so there is no excuse to not have enough staff or enough food. I waited on a clean plate for ten minutes. They were out of plates within one minute and finally began using styrofoam. The orange juice was out, the bacon was gone and ...
The rooms were very clean as were the bathrooms! Staff was beyond friendly and very accommodating! Will stay agin when going through Birmingham !
It was a nice hotel in a good location. Rooms were not as clean as I would expect from a Hyatt property. Bedding looked worn and possibly not changed out as supposed to. Hotel was a little dated and had a lot of small visual defects. People were very nice and accommodating so made up a little. Good ...
Room was dirty- smudges on all surfaces- desk, bathroom counter, around television. Windows have smudges on inside (like someone's face pressed up on) and dirty on outside. Heating/cooling unit had ton of dust and debris and very loud. Bedspreads and curtains had stains (ewww!). Pink mold around ...
Walking distance to Lyric and Alabama Theatres. Southern hospitality at its finest!
This is a beautiful, immaculately kept hotel. I was in awe up until I tried to communicate with staff regarding parking and to report a leaking ice machine. Valet and front desk staff gave conflicting information regarding where I could park and costs.The huge phone in my room had several buttons ...
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