We got two rooms. One of them was facing a very noisy square and we had to close the windows to be able to sleep. The shower did not work. The other room had no window (there was one but open to a cheminee, no light came through it, only air. The shower worked in this interior room, so all five people had to use it, but only the first person had hot water. the rest had to use cold water (with minimum pressure). We stayed three nights, and only the first one they cleaned the rooms and changed the towels. The rooms were clean, I can see everything is quite new. The main door of the building is closed at night, but they do not give a key to the guests, so if you come late at night, you need to dial a number and wake up someone so he can come and open the door for you. They do not speak ant English.