This is a dated Hotel with very poor hygiene in all rooms and facilities. They don't clean the rooms on a regular basis unless you ask them and then you have to to ask also for changing the towels and the bed sheets as well. The only place which has acceptable level of cleanness is the restaurant.
The Hotel guests are mainly East Europeans and Turkish people and it seems that their major concern is to eat and drink as much as possible. Hotel guests use the Pool late at nights until 2 AM with lots of screaming and shouting and are drunk and loud which makes your sleep a nightmare.
We changed our room 3 times due to very poor conditions and when we complained to the Hotel Manager about the shouting and screaming in the Pool area, he said that it's because the guests drink too much.
There is no Security staff to monitor and prevent this behaviour and it was very annoying during the nights as we couldn't sleep.
In the Reception there are normally 2 staff members and only one of them can speak basic English which makes it very difficult.
This Hotel is rated as a 4 Star Hotel, however with best intentions it should have 3 Stars. It's advertised as All Inclusive while in reality it should be considered as Full Board with Drinks. You can't have any food or snacks between Breakfast/Lunch/Dinner. We are not a fan of excessive eating/drinking but when we arrived just after 22:00 and asked for sandwich or snack,they told us the dinner is finished and we should wait until breakfast !