FirstName Bordeaux - part of JdV by Hyatt

Property class: 4

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Located close to Musée des Beaux-Arts and Hotel de Ville Palais Rohan, FirstName Bordeaux - part of JdV by Hyatt provides a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site French cuisine bistro, Le Bada, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite « Premier », 1 très grand lit, terrasse

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Room

  • Sleeps 2
  • 1 King Bed

Room With 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Bordeaux City Centre neighborhood, FirstName Bordeaux - part of JdV by Hyatt is connected to a rail/subway station. Musée des Beaux-Arts and Grand Theatre of Bordeaux are cultural highlights, and some of the area's notable landmarks include Place des Quinconces and Place de la Victoire. Hotel de Ville Palais Rohan and Rue Sainte-Catherine are two other places to visit that come recommended. Visit our Bordeaux travel guide
Map
14 Rue Claude Bonnier, Bordeaux, 33000

What's nearby

  • A historic building with a large clock, statues, and flags.
    Hotel de Ville Palais Rohan
    6 min walk - 0.4 miles
  • A historic building with ornate architecture and a 'Galerie' sign.
    Rue Sainte-Catherine
    11 min walk - 0.6 miles
  • A grand historic building with classical architecture, featuring columns, arches, and ornate street lamps.
    Grand Theatre of Bordeaux
    14 min walk - 0.8 miles
  • A grand illuminated building with a prominent tower, reflecting on the water.
    Place de la Bourse
    17 min walk - 0.9 miles
  • A large white monument with statues on top, surrounded by trees and buildings.
    Place des Quinconces
    17 min walk - 0.9 miles

Getting around

  • Meriadeck Tram Station
    1 min walk
  • Mérignac-Arlac Station
    6 min drive
  • Merignac Airport (BOD)
    24 min drive

Restaurants

  • Racines
    6 min walk
  • Brioche Dorée
    5 min walk
  • Le Bada - FirstName Bordeaux
    2 min walk
  • Konnichiwa
    5 min walk
  • Starbucks
    5 min walk

About this property

FirstName Bordeaux - part of JdV by Hyatt

  • Upscale family-friendly hotel renovated in 2022 and located near Hotel de Ville Palais Rohan
  • Located close to Musée des Beaux-Arts and Rue Sainte-Catherine, FirstName Bordeaux - part of JdV by Hyatt provides a terrace, a shopping mall on site, and a coffee shop/cafe. The on-site French cuisine bistro, Le Bada, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • Airport pick-up service (surcharge), an electric car charging station, and express check-out
    • Express check-in, a water dispenser, and luggage storage
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 147 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Other amenities include:
    • Highchairs, childcare services, and free infant beds
    • Recycling and LED light bulbs
    • Eco-friendly toiletries and hair dryers
    • 125-cm flat-screen TVs with premium channels
    • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by these third-party sustainability certification schemes: EU Ecolabel, FairMoove, and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 250 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 26 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is FirstName Bordeaux - part of JdV by Hyatt pet-friendly?

Yes, FirstName Bordeaux - part of JdV by Hyatt allows cats and dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a deposit of EUR 250 per stay and a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at FirstName Bordeaux - part of JdV by Hyatt?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at FirstName Bordeaux - part of JdV by Hyatt on Oct 11, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per day.

What time is check-in at FirstName Bordeaux - part of JdV by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at FirstName Bordeaux - part of JdV by Hyatt?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does FirstName Bordeaux - part of JdV by Hyatt provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 60 per vehicle applies.

Where is FirstName Bordeaux - part of JdV by Hyatt located?

This family-friendly Bordeaux hotel is located near the airport, within a 10-minute walk of Musée des Beaux-Arts and Hotel de Ville Palais Rohan. Rue Sainte-Catherine and Grand Theatre of Bordeaux are also within 1 mi (2 km). Meriadeck Tram Station is only a 2-minute walk and Saint Bruno - Hotel de Region Tram Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

FirstName Bordeaux - part of JdV by Hyatt Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 326 out of 429 reviews
Rating 8 - Good. 71 out of 429 reviews
Rating 6 - Okay. 20 out of 429 reviews
Rating 4 - Poor. 1 out of 429 reviews
Rating 2 - Terrible. 11 out of 429 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right beside the tram stop, supermarket right across the street, staff were so friendly and very helpful, are room was spotless , I would definitely recommend this hotel
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Central. Staff was friendly and attentive. Well designed rooms and great food as well.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the First Name, it was our 1st time here. The breakfast was amazing, fresh omelette every morning and fresh capuchinos made by hand not a Machine. The staff was beyond helpful and went out of their way to make you feel welcomed. The tram leaves you at the front of the hotel so convenient and safe. I would stay here again - MERCI
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, very friendly staff and great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay here. Rooms are lovely, and the bar and restaurant area are excellent. The staff are all incredibly friendly and helpful. A 10 minute walk to the centre of Bordeaux, or there is a tram stop right outside which came in very handy in the 40°C heat! The aircon in the building was welcomed at the end of a long day of sightseeing!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel very well located. Staff very friendly and helpful. Great room and love there was a steamer for clothes and a kitchenette
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Walkable to the center. Parking is very convenient and easy to find. Highly recommend it.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Front desk staff were great. Lobby bar is very nice and staff friendly. Was there a week and noticed things weren’t always as expected at a Hyatt brand: inconsistent in room coffee/sugar supply, shared kitchenette not always stocked, broken equipment at gym, 2 false alarms (one at around 6 am), rude maid, unaware of the planned city tram service disruption for days that was right in front, shower door in room was missing and was replaced part way through, etc. I think they focused more on the brand identity and invested less in delivering.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, about a 15-30 minute walk to a lot of bars a restaurants. Great rooms, staff and food.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location, parking and a nice hotel. Room booked via Expedia included a private hot tub on the terrace, but the hot tub has not been available at the hotel for over a year, so really disappointing to find that out on arrival. Staff at the hotel were apologetic. Room lovely, terrace looking unkept and needs a facelift, outdoor lights not charged and some of the furniture was damp and mouldy, but nice and private with a view above the city, so could be great. Didn’t feel like anyone had checked the ‘nice extras’ in the room for a while - coffee out of date and didn’t get topped up, steamer iron broken, and record player didn’t work.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the front desk namely Claire Nikola and Amanda were polite very helpful which facilitated an efficient check in and check out . They made recommendations for places of interest & restaurants in Bordeaux and transportation The personnel in the restaurant in the bar and restaurant were efficient and polite The hotel is well located and linked to the transport network.We would not hesitate to stay at the hotel when visiting Bordeaux Richard and Bernice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, and the rooms were clean, spacious, and well-appointed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
This is a very nice property in a calm, but convenient area with a very helpful and gracious staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb! Friendly and helpful. Location great! Close to public transportation; 10 minute walk from Cathedral and St Catherine’s Street. Across from a mall if that’s your thing.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and efficient staff. Most staff spoke excellent English. Rooms somewhat small, but in excellent condition
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and close to the cathedral st Andre and the hotel de ville. Also about 5 min to most bistros. The staff at reception was amazing. Claire was so professional and knowledgeable she helped us plan our stay. Amande as well as most of the personnel. We recommend this hotel. The only negative point there was no little fridge in the room.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These were the friendliest staff ever! The bed was so comfortable! The gym was great. We really enjoyed it!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful and friendly staff, installations clean and comfortable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very convenient and really kind staff
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, clean modern rooms. Kitchenette was a bonus to refill water bottle.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel a few minutes walk to main attractions with a big supermarket accross the street. The tram stops right in front of the hotel. Clean nice rooms and very nice staff. Nothing to complain about
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were awesome
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful. Room was excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service, comfortable room, convenient parking, good location.
Stayed 1 night in Aug 2025