Bosa Vacations from $1,580

Nice hotel, but not great. As an experienced traveler I wasn’t happy having to carry luggage up around 20 marble steps to get to the reception desk. They have plenty of space to install a ramp or a lift. The WiFi was horrible. It would connect but then you needed to authenticate with an email address or it would disconnect. It was very hit or miss on sending the authentication email. Tried multiple phones, devices and emails. I got lucky with connecting 1 phone. The hotel was clean, but sterile. Nice breakfast in the morning, but the hotel offered no other services. The reception staff were very nice, efficient and friendly. I would put it in the Same class as Holiday Inns in the US. It probably was very nice back in the day, but has not kept up with changing times.

Great secluded location!

Nice hotel, but the staff really needs to decide if they want to be in hospitality. The majority of the staff never says hello or goodbye. They won’t even acknowledge you. They have very limited relationships with local restaurants, so they can’t help you get a table. Overall, the service is very unfriendly, and the front desk makes you feel like you’re bothering them. If you'd like to charge and advertise like a 5 Star, please provide 5 Star service. The worst part is that they charge €10 per day just to use an iron (€40 for our four-night stay). In Canadian dollars, that’s well over $70 for something as simple as an iron. We’ve stayed at dozens of five-star hotels across Europe over the last seven summers, and while we understand there are safety regulations, most hotels simply have housekeeping or turndown service collect the iron in the evening after you’ve gone out for dinner. They also wanted to charge €50 just to bring food to our room, in a two-story hotel. The “sea view” is mostly blocked by the building in front. The beach advertising is misleading. You cannot walk to the beach—you have to take a shuttle. This hotel has more rules than a prison. I would not consider it a five-star property; it’s a four-star hotel at best. The one bright spot was a gentleman at the front desk who was genuinely kind and gave us an excellent local recommendation.

Everything was perfect