“The automated check in procedure is a mess.
The hotline in case there are issues was not available. Could not even leave a message.
This hotel has two different buildings. And two different lock boxes for the keys. Only one is mentioned in the greeting email. Absolutely mindbogglingly stupid.
If it were not for a lady working in the nearby restaurant I would have stood in the rain even longer.
The room while clean and decent was very small and lacked even a stool. ”
“This is my first time travel in Europe by myself. I am very happy that I stayed in this hotel! Kind staff, great service, excellent breakfast and sweet room. The only problem for me is that the mattress is too soft...”
“Het licht en de ventilatie in de douche konden niet uit. Man aan de balie zei dat het door een sensor gestuurd was. Het heeft de hele nacht gebrand en geventileerd.
Daarnaast waren 2 van de drie lampen kapot. Ik heb geen moeite gedaan om dit bij de balie aan te geven.”