9.6/10 Exceptional! (1,281 reviews)
We stayed for 2 nights and at first everything was great. We ran into issues the next day when we went to put something in the fridge and it didn't work. We thought maybe since we hadn't used it that's why it didn't feel cool. We had bought a sandwich and a turkey, cheese, and cracker box from HEB so we wouldn't have to leave the hotel for dinner for my daughter and I since she wanted to get in the pool after dinner. We called and they said they would come look at it but unfortunately it had already been to long and we had to trash them after they came to replace the fridge. The guy came and brought in another fridge but it did not work so he has to bring another. The other one he brought in was dirty he wiped it down but not well. He said house keeping would finish cleaning it up along with picking up all the water the fridge that was not working had dropped. They came in a little later but didn't even touch the fridge and the water was not picked up well. The floor was left real wet and I was afraid of falling. After that everything else was OK.
Reviewed on Aug 8, 2026