Ratings based on 102 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Convenient and Clean hotel

Posted Sep 23, 2017
Pros: The helpful staff and the room comfort
Cons: The internet service was a bit spotty.
Location: The hotel is conveniently located near Harpers Ferry, WVA and Antietam / Sharpsburg, MD.
This hotel has a friendly and efficient staff. It is a solid value for the price of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morganville, Nj

Friendly service, clean, new, economical!

Posted Sep 18, 2017
Such an interesting hotel chain that mainly services the railroad industry. Would stay her again but is not located in touristy areas. Was here to hike the AT in nearby Harpers Ferry. Got to soak afterwards in that deep tub. Only criticism is the low water pressure for showers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Modesto, Ca

Posted Sep 14, 2017
The value was so unexpected. And the staff was so helpful. Loved Penny's Diner too. I'll be honest, I wasn't expecting much because of the price but this hotel, by far, was the best place we've stayed at so far.
Comment from Hotel Management
Sep 16, 2017 by Cynthia, Hotel Management
Thank you for your kind review. We are happy you enjoyed your stay with us and we look forward to seeing you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
It was very nice however no maid service no fresh cows had to call down for those no elevator in building so we had a truck are luggage up two flights of steps other than that it was very clean upon arrival Diner was nice however that was a very very expensive
Comment from Hotel Management
Sep 13, 2017 by Shaunna, Hotel Management
We are sorry to hear that you have no housekeeping done. We will work on that for future reservation. We are also sorry there is no elevator.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love this hotel

Posted Aug 21, 2017
Staff is extremely friendly. They also accommodated an early check in which was much needed because of a long drive to Maryland. They have a diner with great food and affordable prices. Hotel is very clean and comfortable. Will definitely be staying here for my next visit
Comment from Hotel Management
Aug 22, 2017 by Shaunna, Hotel Management
Thank you for staying with us. We are so happy to hear you had a great stay. We hope you come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Methuen, MA

Nice hotel in quiet location off the beaten path.

Posted Aug 19, 2017
Cons: Bed located next to AC is exposed to the strong stream of cold air - move the bed to opposite side of the room to improve comfort.
Smoothly checked in, nicely slept, quickly checked out :)
Comment from Hotel Management
Aug 22, 2017 by Shaunna, Hotel Management
Thank you for your feed back we will take this into consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice nature

Posted Aug 17, 2017
The coffee in the room was tasty. Everything was fine. Great nature.
Comment from Hotel Management
Aug 22, 2017 by Shaunna, Hotel Management
Thank you for staying with us and your feedback.
4 out of 5
by larry a

Good value

Posted Jul 18, 2017 on Hotels
A little confusion at check-in. Once given a room, it was the wrong room. I requested two queen beds and was initially given one queen bed. The second morning, the keys to the room didn't work and we received no room service. TV, microwave, refrigerator, beds, shower were all fine. Room and hotel were very clean. Staff were very pleasant. Location was satisfactory and conveniently located next to Penny's Diner. Prices were a little high, but food was excellent and diner was exceptionally clean.
Comment from Hotel Management
Aug 14, 2017
We are sorry to hear about the confusion of the room when you checked in, we will work on that. Thank you for you stay and we hope you stay with us again. Shaunna General Manager
5 out of 5
by jamey

nice inn

Posted Jul 15, 2017 on Hotels
The oak tree inn was a very nice clean hotel.I loved the little 50s style diner and the breakfast I got there.I just wish it was a little closer to the the tourist attractions at harpers ferry and charlestown
Comment from Hotel Management
Aug 14, 2017
Thank you for staying with us. We are sorry we are not close to the tourist attractions but hope you come back and stay with us again. Shaunna General Manager
1 out of 5
by A verified traveler from Maryland

Did not have room available -

Posted Jul 3, 2017
Pros: Absolutely nothing!!!
Cons: How they handle reservations
Arrived were told no room available - I had Expedia confirm No and had called 1 week prior - left - found other hotel on own - These idiots called me at 2:30 am wondering where I was - told the caller what happened and that I could not believe she had called me at this hour- better not get charged for this mess!!!!!!!
Comment from Hotel Management
Jul 22, 2017 by Rachel Catalogna, Hotel Management
I apologize for the issues you encountered as a whole and will see to it that these issues are addressed immediately. Thank you for letting us know.
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