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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.6/5 Wonderful
379 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationCacique Shopping Mall7 min walk
Popular LocationLa Flora Ecological Park11 min walk
Popular LocationUniversity of Santander9 min drive
AirportBucaramanga (BGA-Palonegro Intl.)56 min drive

Choose dates to view prices

  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 436 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Non Smoking
  • Deluxe Room

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 316 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 316 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Standard Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking (Feature)

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Feature)
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Bucaramanga

Located in Bucaramanga, Holiday Inn Bucaramanga Cacique is connected to a shopping center. San Pio Park and Los Dolores Chapel are local landmarks, and the area's natural beauty can be seen at Malpelo Fauna and Flora Sanctuary and La Flora Ecological Park. Traveling with kids? Consider Eloy Valenzuela Botanical Garden, or check out an event or a game at Alfonso Lopez Stadium. Spend some time exploring the area's activities, including outlet shopping.

Visit our Bucaramanga travel guide
Map
Popular Location

What's nearby

  • Cacique Shopping Mall - 7 min walk
  • La Flora Ecological Park - 11 min walk
  • University of Santander - 9 min drive
  • Cabecera Shopping Mall - 12 min drive
  • Autonomous University of Bucaramanga - 18 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 56 min drive

Restaurants

  • 1622 Restaurant — 1 min walk

About this property

Holiday Inn Bucaramanga Cacique

Family-friendly hotel connected to a shopping center in Bucaramanga with free valet parking
This hotel features a restaurant, an indoor pool, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar. All 190 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. For entertainment, TVs come with cable channels, and guests can also appreciate comforts like premium bedding and pillow menus.
Holiday Inn Bucaramanga Cacique offers 190 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Way of Clean (IHG)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-in

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: COP 32000 for adults and COP 20800 for children
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (4176 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from March 24 2020 to July 20 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 32000 for adults and COP 20800 for children (approximately)
  • Airport shuttle fee: COP 39000 per vehicle (one-way)
  • Airport shuttle fee per child: COP 39000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel
Holiday Bucaramanga Cacique
Holiday Inn Bucaramanga Cacique Hotel
Holiday Inn Bucaramanga Cacique Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel Bucaramanga

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Bucaramanga Cacique and receive a full refund?
Yes, Holiday Inn Bucaramanga Cacique offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Bucaramanga Cacique cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Bucaramanga Cacique?
As of Jul 9, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique on Aug 7, 2020 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Holiday Inn Bucaramanga Cacique?
Check-in is from 3:00 PM–4:00 AM.
What time is check-out at this hotel?
Check-out is at 1 PM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 39000 per vehicle applies.
Where is this property located?
This family-friendly Bucaramanga hotel is located in a shopping district, just steps from Malpelo Fauna and Flora Sanctuary and Cacique Shopping Mall. La Flora Ecological Park and University of Santander are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Holiday Inn Bucaramanga Cacique

4.6
Wonderful
5 - Excellent
271
4 - Good
80
3 - Okay
17
2 - Mediocre
6
1 - Poor
5
4.8
Cleanliness
4.6
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-notch

This is truly a first-class hotel. Excellent service in every respect, spotlessly clean and in a great location. I have stayed in hotels that cost much more but didn't come close to the quality of service at this hotel. You can tell the employees take pride in their job and they are to be commended.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good ... but would never use hotel.com again. The price was the same as using ihg. Com. My flight was delayed one day and with hotels.com there is no refund or credit. Ihg.com would not charge if not there

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.

Great stay. Friendly staff.price can be more competitive.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is confortable and close to malls and stores.

Stayed 1 night in Dec 2019