Burton Agnes Vacations from $778

Good friendly staff and a good location, plenty of parking. The room was clean and tidy. Good choice for the proce we paid

For a 4 star hotel we would have expected a safe and fridge in the room, there was also no toilet brush in our bathroom and as the room wasn't cleaned during our 2 night stay (unsure why not) this was disappointing. There was a large residue of dust on the top of the bathroom mirrors. It was not the fault of the hotel but the loud noise from the courtyard at 7am from a delivery of beer barrels both mornings was very disruptive as our room overlooked the courtyard. The location of the hotel was great.

Fantastic hotel to stay in will definitely be back

The room was OK, but in the basement with a view of a large brick wall. The room had air conditioning, but the bathroom was cold. The room was long and thin, but perhaps a little tired. There was a conference room next door, and the door closed very loudly. Soundproofing between the room and the corridor was not good. The staff were friendly. Access to the room was by a lift. There was no stair.access. There was a fire escape indicated opposite the room, but IT WAS LOCKED, because it was "a staff area" we were told. The alternative fire escape seemed to be down a very long and winding service corridor. This made us a little apprehensive. Fortunately, there was no fire during our stay. The breakfast was good. The location, next to York railway station and near the city centre was excellent.

All round, a very good experience. The staff were very pleasant and accommodating, especially at breakfast.