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Crystalbrook Riley

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Crystalbrook Riley offers luxury on the Cairns waterfront. Enjoy ocean views, dine on Asian specialties at Paper Crane, and relax by the outdoor pool with cabanas and sun loungers. The spa offers rejuvenating treatments after a day of exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
2 bathrooms
Eco-friendly toiletries
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • 689 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • 689 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
2 bathrooms
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed
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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 miles
  • Cairns Aquarium - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Marlin Marina - 11 min walk - 0.6 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪La Pizza - ‬6 min walk
  • ‪Cc’s Bar And Grill - ‬6 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Crystalbrook Riley

Luxury hotel near Cairns Esplanade
At Crystalbrook Riley, you can look forward to a poolside bar, a garden, and dry cleaning/laundry services. Indulge in a body wrap, a massage, and a body scrub at the onsite spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with cabanas and sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and a billiards/pool table
  • Smoke-free premises, a front-desk safe, and massage treatment rooms
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 311 rooms boast comforts such as premium bedding and first-run movies, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • 2 bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix, digital channels, and first-run movies
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Breakfast, lunch, dinner served; ocean views
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9.2 out of 10, Wonderful, 1,004 reviews
$111 nightly
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Total with taxes and fees
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–9 PM.

How much does it cost to stay at Crystalbrook Riley?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Dec 18, 2025 start from $121.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 20.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps from Muddy's Playground and Cairns Esplanade. St Monica's Cathedral and JUTE Theatre Company are also within 5 minutes. Cairns Station is 19 minutes by foot.

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Reviews

Crystalbrook Riley Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 710 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 65 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

Reviews

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
great location and quality accommodation
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay. Will be back again!
Stayed 2 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful and polite. Would have liked our own outside space .
Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great location on the esplanade, excellent facility, clean, good service
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Location. Amenities. Pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The service at check-in by Boone was over and above. We loved breakfast. We loved the location. Our corner room 0443 was perfect with a great view of the Esplanade and Trinity Bay. Only reason to give a 4-star was that room thermostats are not operable by the guests. However, we asked at reception and they sent a maintenance staff to lower the temp to 20 for us - we like a cooler room than 21. It’s hot in Cairns during December.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good drinks & food, friendly staff. Very busy/crowded pool - holiday time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this hotel is gorgeous.
Stayed 6 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a very modern facilities and rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. One of the best in cairns.
Stayed 3 nights in Aug 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable and clean room and property in a very good location. Amazing views.
Stayed 4 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great facilities
Stayed 1 night in Jul 2025

8/10 Good

bushra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view ,
Stayed 3 nights in Sep 2025

6/10 Okay

Nadi

Liked: Amenities, property conditions & facilities
Great location and staff were super lovely.
Stayed 3 nights in Jun 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 3 nights in Aug 2025

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and quiet area
Stayed 4 nights in Aug 2025

10/10 Excellent

Jooyun Oh

Liked: Cleanliness, amenities, property conditions & facilities
I happily give 5 stars for the overall convenient and scenic location, lovely facilities, helpful staff and chic eateries. On the "needs improvement" was the musty smell of the room (great ocean view!) and inconsistent cleaning crew. eg, sometimes the used tea bag/towels/pillows were replaced and sometimes not. (I'm all for eco-housekeeping, but expect it to be consistent.)
Stayed 3 nights in Nov 2025

10/10 Excellent

Truong Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a wonderful stay with Riley recommended to come here yall
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 13 nights in Jun 2025

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from check in to finding my way around was perfectly managed by the staff. Philippe and Sebastian assisted me with booking my diving and hot air balloon trip. This is an excellent place to stay for vacation and as a base for the greater Cairns area
Stayed 5 nights in Aug 2025

10/10 Excellent

Garry Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, relaxing, good breakfast buffet
Stayed 3 nights in May 2025