Hilton Cairo Heliopolis

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3 outdoor pools
3 outdoor pools
3 outdoor pools
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Overview of Hilton Cairo Heliopolis

Hilton Cairo Heliopolis

5.0 star property

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
EL-OROUBA, QISM EL-NOZHA, Cairo

Explore the area

  • Popular LocationVirgin Mary's Tree7 min drive
  • Popular LocationBaron Empain Palace8 min drive
  • AirportCairo (CAI-Cairo Intl.)10 min drive
  • Popular LocationCity Stars12 min drive

Choose dates to view prices

About this area

Cairo

Hilton Cairo Heliopolis is located in Heliopolis, a neighborhood in Cairo with good airport proximity. Baron Empain Palace and Tahrir Square are notable landmarks, and travelers looking to shop may want to visit City Stars and Khan el-Khalili. Looking to enjoy an event or a game while in town? See what's happening at Cairo International Stadium or Petro Sport Stadium.

What's nearby

  • Virgin Mary's Tree - 7 min drive
  • Baron Empain Palace - 8 min drive
  • Cairo International Stadium - 9 min drive
  • City Stars - 12 min drive
  • Egyptian Presidential Palace - 15 min drive

Getting around

  • Cairo Rames Station - 24 min drive
  • Cairo Intl. Airport (CAI) - 10 min drive

Restaurants

  • La Sirena - 19 min walk
  • VIKING - 3 min drive
  • ROSSINI - 3 min drive
  • Shawermer - 3 min drive
  • Bel Gelato Cairo - 3 min drive

About this property

Hilton Cairo Heliopolis

Luxury Cairo hotel in Heliopolis with 3 outdoor swimming pools
This hotel features 3 outdoor pools, a casino, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hilton Cairo Heliopolis offers 589 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Arabic, English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 18 for adults and USD 9 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Egyptian Night
  • Rainbow Bar
  • My Kind of Place
  • Noble House
  • Leonardo

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness center
  • Playground
  • Racquetball/squash
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (96876 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • 13 casino gaming tables
  • 24 casino slot machines
  • Casino (4306 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 9 for children (approximately)
  • Covered self parking fee: USD 7 per day (in/out privileges)
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Egypt
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo
Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 104 out of 222 reviews
5 - Excellent 47%
Rating 4 - Good. 73 out of 222 reviews
4 - Good 33%
Rating 3 - Okay. 17 out of 222 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 222 reviews
2 - Poor 6%
Rating 1 - Terrible. 15 out of 222 reviews
1 - Terrible 7%

4.1/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff provided fantastic service, courteous and professional at all times. Upgraded to an Executive room which also provided an Executive lounge in the lobby area of the hotel. I highly recommend this hotel to stay when visiting Cairo. The hotel is near Cairo airport and approximately 15 minutes away by taxi to Cairo city centre.
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is nice, but the room provided was not up to a Hilton standards, rook was very small, we’re charged for three but the room had 2 beds and “guess bed”😒.
Stayed 3 nights in May 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Another Hilton property in Egypt that has greatly declined over the year. While the grounds and the staff are great and super friendly. Our cabana room was a total dump. The room wasn't cleaned for a while as we found hairs that did not belong to us in the bathroom and on the side of the bed. AC was super creaky, and all surfaces are super dirty to the touch. Definitely not coming back to this dump.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle, friendly and helpful staff, good breakfast, comfortable and clean room.
Stayed 1 night in Apr 2022

3/5 Okay

Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and a lot of them spoke English which helped us when requesting things.
Stayed 4 nights in Mar 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Hotel with bad staff
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel is great in terms of location to the hotel but far from everything else so visitors should use user app to get around rather than local taxi cabs as they will rip you off. The staff, restaurants and facilities offered at this hotel are truly great can't fault anything.
Stayed 7 nights in Feb 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel as a transit home after Sharm El Sheikh. Everything was amazing. Great butler service, lovely restaurants. The next day our flight was delayed. They welcomed us back, entertained our little boy and did everything to alleviate our stress. What a great team, especially Emad.
Stayed 1 night in Feb 2022