Ratings based on 300 Verified Reviews
3.7 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
Recommended
for Getaway With Friendsby A verified traveler
Posted Jan 10, 2018 on Hotels
The drain in the shower was blocked and flooded the bathroom, but it was fixed before the next day.
Comment from Hotel Management
Jan 15, 2018 by ele, Hotel Management
Good evening,
Thank you for your review!
We hope to have you as our guest again.
Yours sincerely
by Kevin
Posted Dec 5, 2017 on Hotels
The hotel was disgusting. The reception staff who where there during the morning are so nerd that yoiu cannot communicate with them - no smile nothing. Our room was so small that we could not walk in the room. We will never go back there for sure.
Comment from Hotel Management
Jan 2, 2018
Dear guest,
We apologize for the problems encountered and will report it to our staff.
We will wait for you for a new stay in a Superior room equipped with all the comforts. We apologize again and wish you a good day.
best regards
by A verified traveler
Good hotel
Posted Nov 20, 2017 on HotelsIt was a good experience but only we had problem with the bed. They had put two single beds by each other and made a double bed. It was terrible.
Comment from Hotel Management
Nov 25, 2017
Dear Customer,
thanks for your review. Your opinion is important to improve our services. We look forward to a new stay together. Yours sincerely
by Rachael
Perfect!
Posted Sep 6, 2017 on HotelsPerfect!
Comment from Hotel Management
Oct 1, 2017
Dear guest,
thanks for reviewing our Hotel!
We look forward to a new stay together
Yours sincerely
by Mohsin
Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Oct 1, 2017
Gentile cliente,
la ringraziamo per la sua recensione. La aspettiamo presto per un nuovo soggiorno insieme.
Un caro saluto da tutto lo Staff!
by Randy
Great place to stay outside of Florence
Posted Aug 25, 2017 on HotelsThe hotel in general is great although it is showing its age. Staff were excellent and breakfast was very good. The room was clean and comfortable although the bathroom was a bit cramped.
Comment from Hotel Management
Oct 1, 2017
Dear guest,
thanks for reviewing our Hotel!
We look forward to a new stay together
Yours sincerely
by A verified traveler
Posted Jul 10, 2017 on Hotels
by Ahmed
Posted May 29, 2017 on Hotels
by A verified traveler
Very Disappointing
Posted May 22, 2017
Pros: Location and free parking
Cons: Everything
Location: Good Location
Suitable for 2 stars only as they do not have facilities which one would expect in a 4 star Hotel and those facilities which they did have required upgrading and refurbishing.
The pictures in the website are very misleading.
In the room NO:
1. Poorly stocked minibar ( 4 bottles of water , 1 can Fanta, 1 can of Beer)
2. No tea and coffee making facilities
3. Shower door broken ( generally scruffy and unclean)
4. No Laundry at weekends told to use the service in the shopping centre.
5. Staff rude, aggressive.
by A verified traveler
Posted Nov 22, 2016 on Hotels