预订坎昆酒店宾馆住宿限时优惠

“Overall, we had a memorable trip, but there were definitely some highs and lows. Unfortunately, Esteban nearly ruined part of our experience. His behavior felt classist and inconsistent. As Latinos vacationing in Mexico, it was disappointing to feel judged based on appearance. I wore Birkenstock sandals to every meal prior without issue, yet he turned us away at Bordeaux because of them. After changing and returning, we watched him allow multiple guests in wearing open-toed sandals no dressier……

“Family friendly, more kids activities.”

“This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . ”

“everything was nice. staff is nice and friendly. food is delicious. but the sofas is kind of nasty”

“Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. ”

“Bonita propiedad tal y como aparece en fotos”

“Seems to be 2-3 stars - very expensive and service food and staff poor ”

“五星級服務, 人員有禮並可提早入房”

“Si”