Krystal Cancun

Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Travelers find Krystal Cancun on a pristine beach with four restaurants serving authentic Mexican dishes all day. The property features on-site shopping, a sun-drenched pool area, and a spa offering therapeutic massages and body wraps to enhance the beachside experience.

Good

Popular amenities

Spa
All inclusive
Bar
Hot Tub
Room service

On the beach

This resort is located on the waterfront and on the beach. Take advantage of the beach umbrellas and beach towels at the white sand beach. An on-site activity to enjoy while visiting is beach volleyball. Popular nearby activities to consider include snorkeling and parasailing.

What guests liked about the beach

The beach at this property is described as beautiful, wide, clean, and perfect for swimming and relaxation.

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

Minibar, in-room safe, blackout drapes, soundproofing

Romantic Room, 1 King Bed, Balcony, Oceanfront

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Dining table

LED TV

Blackout drapes/curtains

366 sq ft
Ocean view
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, City View

Good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

LED TV

344 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, City View

Good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Dining table

LED TV

Blackout drapes/curtains

344 sq ft
City view
Sleeps 2
1 King Bed

Club Room, 2 Double Beds, Balcony, Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

366 sq ft
Ocean view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Balcony, Ocean View

Very good

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Dining table

LED TV

366 sq ft
Ocean view
Sleeps 3
1 King Bed

Family Studio, 1 King Bed with Sofa bed, Ocean View

Wonderful

Highlights

Furnished balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Refrigerator

Dining table

431 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Good

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

344 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Dining table

LED TV

344 sq ft
Ocean view
Sleeps 2
1 King Bed

About the neighborhood

Located on the beach, Krystal Cancun is in Zona Hotelera neighborhood and is connected to the convention center. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Punta Sur. Aquaworld and El Rey Ruins are two other places to visit that come recommended. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.

Visit our Cancun travel guide

View more Resorts in Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

Cancun Convention Center - 3 min walk - 0.2 miles
Gaviota Azul Beach - 5 min walk - 0.3 miles
Forum Beach - 5 min walk - 0.3 miles
La Isla Shopping Mall - 7 min drive - 2.5 miles
Hotel Zone Beaches - 8 min drive - 2.9 miles

Getting around

Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

‪Lobby Bar - ‬1 min walk
‪Hooters - ‬3 min walk
‪Vips - ‬2 min walk
‪Mandala - ‬3 min walk
‪Krystal Cancún (Beach Bar) - ‬1 min walk

About this property

Krystal Cancun

Family-friendly resort near La Isla Shopping Mall

Located close to Aquaworld and Plaza Las Americas, Krystal Cancun provides a swim-up bar, a poolside bar, and shopping on site. With amenities like a white sand beach and beach volleyball, this resort is the perfect place to soak up the sun. Indulge in a body scrub, a manicure/pedicure, and aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the health club; the property also has a garden, a playground, and a hair salon. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Other perks at this resort include:

An outdoor pool and a children's pool, along with sun loungers and a swim-up bar
Free self parking and valet parking
Buffet breakfast (surcharge), babysitting (surcharge), and a vegetable garden
A 24-hour front desk, a water dispenser, and luggage storage
Guest reviews speak highly of the beach locale, pool, and helpful staff

Room features

All 502 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.

More amenities include:

Children's books and childcare services
Recycling and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
42-inch LED TVs with cable channels
Wardrobes/closets, coffee/tea makers, and heating

All inclusive details

All-inclusive room rates at Krystal Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 390 for adults and MXN 195 for children
3 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Aquamarina
El Mortero
Las Velas
Mediterraneo

Things to do

Beach volleyball
Children's pool
Free children's club
Full-service spa
Health club
Hot tub
Outdoor pool
Playground
Sauna
Shopping
Steam room
TV in common areas
Yoga classes

Family friendly

Children's books
Children's pool
Children's toys
Dining table
Free children's club
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms

Outdoors

Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Vegetable garden

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily

Accessibility

Elevator (36 inch wide door)

4 buildings
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Comprehensive recycling policy
Eco-friendly cleaning products used
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes

Bathroom

Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Cancun Krystal

Krystal Cancun

Krystal Hotel

Krystal Hotel Cancun

Krystal Cancun Hotel Cancun

Nh Krystal Cancun Hotel

Nh Krystal Hotel Cancun

Krystal Cancun Hotel

Nh Hotels Cancun

Krystal Cancun Resort

Krystal Resort

Nh Hotels Cancun

Krystal Hotel Cancun

Nh Krystal Cancun Hotel

Nh Krystal Hotel Cancun

Krystal Cancun Resort

Krystal Cancun Cancun

Krystal Cancun Resort Cancun

Frequently asked questions

Does Krystal Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Cancun?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Krystal Cancun on Sep 17, 2025 start from $145.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Krystal Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Krystal Cancun?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Krystal Cancun?

Some rate plans available at this property are all-inclusive.

Where is Krystal Cancun located?

Located in Zona Hotelera, this beachfront resort is connected to the convention center, 2.1 mi (3.4 km) from La Isla Shopping Mall, and within 6 mi (10 km) of Aquaworld and El Rey Ruins. Plaza Las Americas and Delfines Beach are also within 9 mi (15 km).