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Ellerman House

5 out of 5

Overview of Ellerman House

Photo gallery

2 bars/lounges, wine bar
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
LCD TV, DVD player, iPod dock, heated floors

3.7/5 Good

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationClifton Bay Beach10 min walk
    Popular LocationCamps Bay Beach2 min drive
    Popular LocationLions Head5 min drive
    AirportCape Town (CPT-Cape Town Intl.)28 min drive
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  • Deluxe Room (SPA)

    Photos of Deluxe Room (SPA)

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room (SPA)

  • Villa (Ellerman House Two)

    Photos of Villa (Ellerman House Two)

    Room amenities

    • 4650 sq ft
    • Sea view
    • Sleeps 6
    • 3 Double Beds
    More detailsVilla (Ellerman House Two)

  • Suite (Ellerman House)

    Photos of Suite (Ellerman House)

    Room amenities

    • 1103 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite (Ellerman House)

  • Classic Room (House)

    Photos of Classic Room (House)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room (House)

  • Deluxe Room (House)

    Photos of Deluxe Room (House)

    Room amenities

    • 474 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room (House)

  • Superior Room (House)

    Photos of Superior Room (House)

    Room amenities

    • 323 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room (House)

  • Villa (Ellerman House One)

    Photos of Villa (Ellerman House One)

    Room amenities

    • 7492 sq ft
    • Sea view
    • Sleeps 6
    • 4 King Beds
    More detailsVilla (Ellerman House One)

About this area

Cape Town

Located in Cape Town's Bantry Bay neighborhood, Ellerman House is in the city center and near the beach. Kloof Street and V&A Waterfront are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camps Bay Beach and Lions Head. Check out an event or a game at Cape Town Stadium, and consider making time for Two Oceans Aquarium, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.
Visit our Cape Town travel guide
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Map
Popular Location

What's nearby

  • Clifton Bay Beach - 10 min walk
  • Camps Bay Beach - 2 min drive
  • Lions Head - 5 min drive
  • South African Museum and Planetarium - 7 min drive
  • South African National Gallery - 7 min drive

Getting around

  • Cape Town Station - 6 min drive
  • Woodstock Station - 9 min drive
  • AirportCape Town Intl. Airport (CPT) - 28 min drive

Restaurants

  • Wine Gallery — 1 min walk
  • Kleinsky's Delicatessen — 13 min walk
  • Mischu — 13 min walk
  • Goloso — 14 min walk
  • Three Wise Monkeys — 15 min walk

About this property

Ellerman House

Luxury Cape Town hotel in Bantry Bay, near Camps Bay Beach
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 13 individually decorated rooms feature free WiFi and Select Comfort beds. Guests can enjoy heated floors, and other standard amenities include free minibar items, iPod docks, and 24-hour room service.
Ellerman House offers 13 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ellerman House Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Heritage, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

Ellerman House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2017 Travel + Leisure 500.

Awards and affiliations

The property is a member of Relais & Chateaux.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • Dutch
  • English
  • French
  • German
  • Spanish
  • Xhosa

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 21 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are available for ZAR 2500 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 2500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Ellerman
Ellerman Cape Town
Ellerman House
Ellerman House Cape Town
Ellerman Hotel Cape Town
Ellerman House Bantry Bay, Cape Town
Ellerman House Hotel Bantry Bay
Ellerman House Hotel Cape Town
Ellerman House Hotel
Ellerman House Hotel
Ellerman House Cape Town
Ellerman House Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at Ellerman House and receive a full refund?
Yes, Ellerman House offers free cancellation on select room rates, because flexibility matters! Please refer to Ellerman House cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ellerman House?
As of Nov 26, 2020, prices found for a 1-night stay for 2 adults at Ellerman House on Nov 30, 2020 start from $744, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ellerman House have a pool?
Yes, this property has 2 outdoor pools.
Is Ellerman House pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Ellerman House?
Self parking and valet parking are free at this property.
What time is check-in at Ellerman House?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Ellerman House?
Check-out is at 10:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Does Ellerman House provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Ellerman House located?
Located in Bantry Bay, this luxury hotel is 0.5 mi (0.8 km) from Clifton Bay Beach and within 3 mi (5 km) of Camps Bay Beach and Kloof Street. Lions Head and Cape Town Stadium are also within 3 mi (5 km).
3.7
Good
5 - Excellent
2
4 - Good
0
3 - Okay
0
2 - Poor
0
1 - Terrible
1

5.0/5

Cleanliness

3.7/5

Staff & service

0.0/5

Amenities

4.3/5

Property conditions & facilities
Write a review

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
A TERRIBLE EXPERIENCE DUE TO STAFF who go out of their way to try to get into power-struggles with the guests who pay their salaries ! An overrated, expensive hotel that in all areas fails to live up to it's much-hyped status. You can get far nicer hotels with far nicer staff at less than half of the price. A bitter disappointment from what we expected. The charming Andros (at like a 5th of this price) gives you the 5 star home away from home experience that this hotels promises to deliver. So do most of the other Historic 5 star Cape Dutch hotels in the Constantia + Newlands areas. So you don't have the seaview but that won't matter anymore once your stay has been spoiled like ours was at Ellerman House. On the Atlantic side you have superb accommodation that does give the seaview without the problems we encountered at Ellerman House. 1000's of Private Villa's & Guest Houses with stellar views. For real 5 star Service Stay in the same price class go to The Silo in V & Waterfront. Flawless & Superb in every way !!! For Cape Dutch Try the CHARMING little Andros & their wonderful staff. In HoutBay = The wonderful quirky Hout Bay Manor. In Winelands (Franschhoek) = The sister Hotel of THE SILO = La Residence also Superb & Flawless service & wonderful staff. I cannot think of 1 reason to stay at Ellerman House after our horrible stay there.
Stayed 1 night in May 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and relaxing experience
Absolutely felt like I was on my own, very relaxing, very luxurious, great one on one service

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, loved!
Loved!

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