“My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were……
“Emplacement calme et facile d'accès, emplacements de parking assez simples autour de l'hébergement, très propre et moderne.
Manque l'air conditionné dans les chambres, ce qui est assez inconfortable.”
“Bel établissement,très bien situé, jolies chambres.Toutefois des lacunes dans le service rendu au client. Au réceptionniste auprès de qui je m interrogeais sur le non service au bar à 11h45, celui me rétorquait de façon peu aimable que je n avais qu à me trouver un bar à l extérieur.Menage effectué dans la chambre de façon incomplète :aspirateur qui n est pas passé chaque jour, des touffes de poils laissées dans les toilettes.Au check out je souhaitais réserver mon déjeuner puis reprendre……
“Der Mann, der beim Empfangen arbeitet, ist ein sehr netter Mann.
Das Zimmer ist extrem klein. Im Zimmer gibt es viele defekten Sachen. Niemand will diese reparieren.
Der Parkplatz ist genug gross. Die Lage ist eher ruhig.”
“Nice hotel and very good location. Lots of nice bars and restaurants within a few minutes walk.
Reception staff were very friendly and helpful. Handy parking, either in the hotel car park, or immediately outside on the street.
The room was compact, but had a nice balcony to sit out. No aircon, so had to leave the window open a bit so aware of some street noise.
All in all, a nice hotel”
“We used the hotel as a stopping base for days in Bruges and Lille. Staff were really welcoming and couldn't have been more helpful. Parking was on the streets and as my wife has mobility problems they reserved a space outside the doors..also able to use a secured garage. Rooms are a bit dated but clean and easily accessible. Absolutely no complaints with restaurant and bar. If we do something similar wouldn't hesitate in booking again”