Capulálpam de Méndez Vacations from $982

Clean rooms, helpful staff, front desk spoke English, and restaurant staff were more than happy to find someone who did if we were having issues communicating. Food was good, pool was clean, very quiet hotel, which is exactly what we were looking for. The pool became more lively in the evenings with kids, but they were respectful and it was always quiet by night time.

Beautiful boutique hotel. Staff was super friendly. Great location within walking distance from all the main streets and shops.

Except the location. This place barely qualifies as a hotel. Rooms are tiny, beds are very small and uncomfortable. No elevators, so good luck with 3 flights of stairs if you have a baby or older individual. We paid a price difference for a first floor room which suppose to be a junior suite, but has no fridge, no hand soap no water to drink, not a single chair to sit, beds are very small and very uncomfortable, staff are very unhelpful and don’t speak any English at all. Won’t ho there again!