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Directions on website to hotel were poor in that they failed to articulate that the easiest route was via the adjacent NH City Hotel. Staff were generally fine, but lass helpful than staff at NH Collection in Barcelona or Berlin.
I stayed in a room on the executive floor for 4 nights in August 2020, the room itself was very nice with plenty of space and a nice bathroom. The "Executive Hub" was good with soft drinks and tea\coffee all day and a happy hour with free beer\wine everyday All of the staff that I encountered were ...