Carcelen Castle Tours

Check in was seamless and the staff are very helpful. The location is in my opinion about as good as it gets. Right in the centre of the old town close to restaurants, shops and places to visit. We had a premium suite which was lovely except for a couple of points. 1) There aren't enough plug sockets. Basically you have to unplug something like the bedside lamp to plug in your phone. I need both at night so I'd suggest you take an adaptor that you can plug 2 items in. 2) It was very noisy due to construction work about 20 yards away which we weren't told about. Because of this we couldn't open the balcony doors so in our case we could have saved some money and had a standard suite with no balcony. The staff are fabulous The roof top is the star of the show. Yes the pool is tiny but the space and views are just so lovely. Breakfast is perfect. Continental with some cooked items, fruit, juice, coffee are available every day Can't comment on the kitchenette as we only used the fridge. Nice big room with a comfy bed We will be back

Clean and good location. Lifts didn’t work very well and one member of staff at breakfast was a bit rude but reception staff were great.