“Great property location and beautiful views, room and bath areas great. Breakfast was solid. Hot water was very inconsistent, usually cold. WiFi great”
“La estancia en Eclypse de Mar fue estupenda por sus instalaciones, pero especialmente por el personal. Todos fueron un encanto, desde el equipo de limpieza hasta recepción, restaurante y cocina. Siempre fueron amables y atentos y, sin duda, hicieron que nuestra estancia fuera de 10.
Sin embargo, creemos que deberían mejorar bastante la comunicación con los huéspedes. Hicimos la reserva a través de Expedia, donde se indicaba que el check-in era a las 13:00. Al llegar, nos informaron de que,……
“Caracol was rustic but magical. The staff was lovely and it’s so peaceful surrounded by water. Being able to step off my private dock and swim was a delight, and I spent lots of time in my hammock. The restaurant was tasty and the staff was helpful for arranging boat transfers if you wanted to go places.”
“The staff is very helpful and attentive, the hotel is beautiful, sparkling clean and the garden is lush. I need to mention that entry with a vehicle can be be difficult because the gate can be opened only from the reception and if no one is available, there is just no way to open it. And it is a longish walk from the gate to the hotel, which we had to do under pouring rain to get to our taxi outside. Other than that, the stay was amazing and even better than expected for the price. Honestly……