Caribbean West Residences

"Awesome"

"I booked the top grade rooms with king sized beds. Instead, we were given rooms with two double beds each. No coffee maker nor kettle Our room had a bath but no plugs in either the bath nor the sink The shower gel, shampoo and conditioner dispensers were all empty The over bath shower water was cold. The air conditioning was excellent in that the room was baltic but we were unable to turn it down and so were really cold. A positive was that breakfast was both varied and plentiful and the staff were really lovely Overall I expected more for a booking that was expensive"

"Air on was delightful. Great location!"

"I left in the middle of the night. No bathrooms. Too noisy Too many people knocking on random doors"

"This is my fave hotel in Bocas. I love everything about it."

"Un staff toujours disponible, un hotel fantastique dans un emplacement paradisiaque."

"3.5 star Beautiful property. The grounds were well maintained. Room was nice. We had some minor maintenance issues like a leaky toilet but only a minor inconvenience. Food was pretty decent we had lunch while we waited to check into our room. The beach club is about 10 minutes away was nice with pretty good food and a great beach. Cons: No beach near property really. Minor con because the beach club was really fun. The biggest problem is the fact that they nickel and dime you. An example is that the property has a driver and vehicle. We went to dinner 10 mins away and they charge you 20 dollars plus tip each way for a mile each way. That should be complimentary for guests less the tip. But ok, if you’re going to charge at least be in line with what a cab would be which is 1/2 that. And the spa….i mean this was a little eye opening. 200 for a 1/hr basic massage. That’s double what we paid in Panama City at a luxury hotel. And look, I’m a capitalist charge what you want but at least disclose the prices. No pricing on the menu and nothing stated up front for a very expensive service for what it was. It’s cheaper at the Four Seasons in most markets. Overall, place is nice. I think they need to clean some things up because we left feeling taken advantage of. But I also want to be supportive of what the area is trying to become as it has a lot of potential. We won’t stay there again but I wouldn’t deter someone from staying there."

"Great!"

"Very limited - only had 1 bath towel and no hand towel or wash cloth? Not real clean and a few bugs. Staff did not speak English so that was a challenge. Location did make it easy to walk to stuff. Ok for price"