“Unfortunately, our stay was far below expectations, especially considering our reservation was for four people.
Upon arrival, the suite had only been prepared for three guests, with no bedsheets or pillows for the fourth person. There were no bottled waters either; instead, we found a glass container filled with water with no information about its source. Tea and coffee supplies were also missing. Reception told us this was “the owner’s instruction,” and only after we threatened to leave were……
“My wife and I liked every thing about this Gem… we did not know anything about it until we arrived… it was simply outstanding… clean and beautiful rooms, helpful and friendly staff… location was very well centered… we really enjoyed our stay and we surly recommend it for others.
I must say that Omar at the coffee shop was super friendly and helpful… and the bell boys too.”