Fairplex Tours

Convenient And clean respectful staff

My recent stay presented a few challenges, primarily concerning a non-functional shower that took over two days and multiple attempts to address. Despite notifying the front desk three times that it was permissible for a repair person to enter my room in my absence, the issue remained unresolved. The bathtub did not have a drain stopper which led to a rather unconventional bathing experience. Despite the plumbing woes, the hotel's excellent price point and strategic location proved to be significant upsides. Its proximity to the Hollywood area was a major advantage, allowing me to avoid the notorious Los Angeles traffic during my frequent visits. Furthermore, the abundance of DoorDash options and speedy deliveries in the area was incredibly convenient throughout my stay. A standout feature of this hotel is its complimentary water service in the lobby. This sophisticated water dispenser offers a variety of flavors, the option to add caffeine, and even the ability to carbonate your water. I found myself frequently utilizing this machine, a true highlight amidst the inconveniences. Overall, while the shower situation was frustrating, the hotel's prime location, DoorDash accessibility, and the fantastic water dispenser certainly added value to my stay.

Very loud guest. I called the front desk to complain, not sure if they did anything about it because the people staying right next to my room continued to bang on the walls, play loud music, and yell. The deposit fee is exaggerated $250!? I’ve stayed in better places where the deposit is only $50 or $100. Not worth it specially for the location. I greeted a front desk staff in the morning even though I am the one who had a horrible night, she ignored me. Not staying here ever again.