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Overview of The Ritz-Carlton, Chengdu

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Indoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationSichuan Museum of Science and Technology10 min walk
    Popular LocationTianfu Square11 min walk
    Popular LocationChengdu IFS16 min walk
    AirportChengdu (CTU-Shuangliu Intl.)15 min drive

Choose dates to view prices

  • Business Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsBusiness Suite, 1 Bedroom
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Premier Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsPremier Room, 2 Double Beds
  • Club Premier Suite

    Room amenities

    • 883 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Premier Suite
  • Deluxe Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Club Room (Twin)

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsClub Room (Twin)
  • Premier Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, Non Smoking
  • Club Ritz-Carlton Suite

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Ritz-Carlton Suite

About this area

Chengdu

Located in Chengdu, The Ritz-Carlton, Chengdu is connected to a shopping center. Tianfu Square and Wenshu Monastery are notable landmarks, and travelers looking to shop may want to visit Taikoo Li and Wide and Narrow Street.
Visit our Chengdu travel guide
Popular Location

What's nearby

  • Sichuan Museum of Science and Technology - 10 min walk
  • Tianfu Square - 11 min walk
  • Chengdu IFS - 16 min walk
  • Taikoo Li - 7 min drive
  • People's Park - 13 min drive

Getting around

  • Chengdu Railway Station - 6 min drive
  • Tianfu Square Station - 12 min walk
  • AirportShuangliu Intl. Airport (CTU) - 15 min drive

Restaurants

  • Li Xuan — 1 min walk
  • FLAIR — 1 min walk
  • Yinhe Dynasty Hotel — 4 min walk
  • Starbucks — 8 min walk
  • Jing Cheng yuan — 9 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel connected to a shopping center in Chengdu with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 353 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are LED TVs with digital channels.
The Ritz-Carlton, Chengdu offers 353 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 253 for adults and CNY 127 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Outdoors

  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable/satellite channels
  • DVD player
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 253 for adults and CNY 127 for children (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Chengdu and receive a full refund?
Yes, The Ritz-Carlton, Chengdu offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Chengdu cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Chengdu have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.
Is The Ritz-Carlton, Chengdu pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Ritz-Carlton, Chengdu?
Check-in is from 2:00 PM - midnight.
What time is check-out at The Ritz-Carlton, Chengdu?
Check-out is at noon.
Where is The Ritz-Carlton, Chengdu located?
Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Sichuan Museum of Science and Technology and Tianfu Square. Taikoo Li and Wenshu Monastery are also within 2 mi (3 km). Tianfu Square Station is 12 minutes by foot and Jinjiang Hotel Station is 18 minutes.
4.8
Exceptional
5 - Excellent
108
4 - Good
16
3 - Okay
6
2 - Poor
1
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
1.The staff, service, and atmosphere were excellent. :-) 2. The bed, pillows, and bedding were excellent. :-) 3. The carpet in the room was quite warn and stained with deep impressions from the chairs and furniture. :-( 4. The shower drain overflowed flooding the whole bathroom. When they came to fix it they replaced the floor mats but did not mop the floor. Debris from the shower including water was still on the floor next to the toilet. :-) 5. The air conditioning did not work according to the controller. For several hours in the middle of the night it got very hot. I woke up drenched in sweat and freezing because the air conditioner came back on. :-( 6. A highlight of our stay was the surprise honeymoon atmosphere the staff created with flower petals, towel-swans, cheesecake, and fruit. :-)
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't get my room until 4 p.m. on check-in day. Others were fine.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location Awesome location Awesome location
Stayed 1 night in Apr 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz Chengdu is pass it’s heyday. Facilities remain good but needs upkeeping. Small issues like loose taps, outdated room decor. Saving grace is it’s staff who makes you feel welcome and at home. Give the Chinese restaurant a shot. Staff there are superb! Well done.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very friendly and professional staff. give us a "at home" feeling during our stay.
Stayed 6 nights in Dec 2019

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