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The Ritz-Carlton, Chengdu

Star Rating
5 out of 5

Information

Reviews

4.8 / 5Exceptional
109 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sichuan Museum of Science and Technology
    10 min walk
  • Popular Location
    Tianfu Square
    10 min walk
  • Popular Location
    Chengdu City Sports Center
    12 min walk
  • Airport
    Chengdu (CTU-Shuangliu Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room (Twin)

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room (King)

    4.9/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More details
  • Premier Room (Twin)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Premier Room (King)

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More details
  • Club Room (Twin)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Club Room (King)

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More details
  • Business Suite, 1 Bedroom

    5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Premier Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Ritz-Carlton Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Chengdu

Located in Chengdu, The Ritz-Carlton, Chengdu is in the city center and connected to a shopping center. Chengdu IFS and Taikoo Li are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore People's Park and Tanghu Park. Our guests appreciate the hotel's central location.

Visit our Chengdu travel guide

What's nearby

  • Popular Location
    Sichuan Museum of Science and Technology - 10 min walk
  • Popular Location
    Tianfu Square - 10 min walk
  • Popular Location
    Chengdu City Sports Center - 12 min walk
  • Popular Location
    Chengdu IFS - 16 min walk
  • Popular Location
    Chengdu Museum - 2 min drive

Getting around

  • Chengdu Railway Station - 6 min drive
  • Tianfu Square Station - 11 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 15 min drive

Restaurants

  • Li Xuan – Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • FLAIR – Alfresco dining bar offering Asian cuisine. Serves light fare daily.
  • SPICES – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • The Lobby Lounge – Café. Serves light fare daily.
  • Dining Room – Fine-dining restaurant offering Mediterranean cuisine. Open on select days.

About this property

The Ritz-Carlton, Chengdu

Luxury hotel connected to a shopping center in Chengdu with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 353 rooms boast deep soaking tubs and offer free WiFi and iPod docks. Free wired Internet and 24-hour room service are standard, as are LED TVs with digital channels.
The Ritz-Carlton, Chengdu offers 353 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
In addition to a full-service spa, The Ritz-Carlton, Chengdu features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 18464 square feet (1716 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and tour/ticket assistance. Complimentary self parking is available on site.
The Ritz-Carlton, Chengdu has designated areas for smoking.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.

Policies

Check-in

Check-in available 24 hours

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 253 for adults and CNY 127 for children (approximately)
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Chengdu Ritz-carlton
  • Ritz-carlton Chengdu
  • Ritz-carlton Hotel Chengdu
  • Ritz-Carlton Chengdu Hotel
  • The Ritz carlton Chengdu
  • The Ritz Carlton, Chengdu
  • The Ritz-Carlton, Chengdu Hotel
  • The Ritz-Carlton, Chengdu Chengdu
  • The Ritz-Carlton, Chengdu Hotel Chengdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: CNY 30 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 253 for adults and CNY 127 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • DVD player
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Where to eat

Frequently asked questions

4.8

Exceptional

5 - Excellent
93
4 - Good
11
3 - Okay
5
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location and friendly staff. Comfortable room with nice bedding, We stayed only a night but bought an extra 1/2 day so we could have a place to clean up and shower before our long flight back to USA. Front desk staff spoke English well and communication was not an issue. They were also very helpful with question about the area. Hotel is located on a main street so getting cabs was not an issue. You can walk to Chunxi street or grab a quick cab ride to Wide and Narrow Streets or Jinli. Hotel building is not all hotel, so the check-in lobby is not on street level, but convenient enough via the elevators. Bell staff was very helpful with bags arriving and departing

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Big bathroom and walk-in closet

Stayed 2 nights in Sep 2019

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