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Harrah's Cherokee Casino Resort

Photo gallery for Harrah's Cherokee Casino Resort

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Harrah's Cherokee Casino Resort

Harrah's Cherokee Casino Resort

4 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
777 Casino Drive, Cherokee, NC, 28719

Explore the area

  • Popular LocationHarrahs Cherokee Casino4 min walk
  • Popular LocationCherokee Bear Zoo2 min drive
  • Popular LocationOconaluftee Islands Park4 min drive
  • AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)88 min drive

Choose dates to view prices

About this area

Cherokee

Located in Cherokee, Harrah's Cherokee Casino Resort is in the mountains. Oconaluftee Islands Park and Sequoyah National Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cherokee Bear Zoo and Santa's Land Family Theme Park and Zoo. Cherokee Fun Park and Great Smoky Mountains Railroad are also worth visiting.

What's nearby

  • Harrahs Cherokee Casino - 4 min walk
  • Cherokee Bear Zoo - 2 min drive
  • Oconaluftee Islands Park - 4 min drive
  • Eastern Cherokee Agency - 4 min drive
  • Cherokee Welcome Center - 4 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 127 min drive

Restaurants

  • Ruth's Chris Steak House — 1 min walk
  • Noodle Bar — 1 min walk
  • Brio Tuscan Grill — 4 min walk
  • Ruth's Chris Steak House — 4 min walk
  • Homestyle Fried Chicken — 6 min walk

About this property

Harrah's Cherokee Casino Resort

Eco-friendly hotel with 10 restaurants and full-service spa
This hotel features 10 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub, and a fitness center are onsite. All 1108 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Harrah's Cherokee Casino Resort offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 10.00-25.00 per person
  • 10 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (21000 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • 75 casino gaming tables
  • 4000 casino slot machines
  • 2 casino VIP rooms
  • Casino (195000 square feet of space)
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Dogs welcome
Up to 50 lbs
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 26.88 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 per person (approximately)
  • Pet fee: USD 75 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 476 out of 931 reviews
5 - Excellent 51%
Rating 4 - Good. 248 out of 931 reviews
4 - Good 27%
Rating 3 - Okay. 125 out of 931 reviews
3 - Okay 13%
Rating 2 - Poor. 52 out of 931 reviews
2 - Poor 6%
Rating 1 - Terrible. 30 out of 931 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I paid for a more expensive Mountain View room and was told there were no more. So, I got a room overlooking the parking lot and roof with NO compensation. Then asked for a later checkout (1 hour extra) and was denied that. I even spoke to Daniel the manager and he was very rude about asking for one extra hour. Very disappointing after spending 3 nights at a very expensive rate.
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
It is easier to go to Casino from hotel. It might be the best part of this hotel. The room is very simply made, and nothing is impressive. You hear noises from the room next door, and it's just like a cheap motel. So much dust around the bed and the walls are observed, so clearning is not through.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great property! Only problem was room smelled like smoke😳
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and didn't have too long of a walk to anything close by. Was pleased with the casino floor and the variety of games available.
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀😀
Stayed 1 night in Sep 2021