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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes

Guest reviews

4.2 out of 5 Very Good
888 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Parking included
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationHarrahs Cherokee Casino4 min walk
Popular LocationOconaluftee Islands Park4 min drive
Popular LocationCherokee Welcome Center4 min drive
AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)88 min drive

Choose dates to view prices

  • Premium Room (Mountain Tower)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room (Mountain Tower)
  • Luxury Room (Mountain Tower)

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Queen Beds
    More detailsLuxury Room (Mountain Tower)
  • Luxury Room (Soco Tower)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Queen Beds
    More detailsLuxury Room (Soco Tower)
  • Premium Room (Soco Tower)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room (Soco Tower)
  • Premium Room (Creek Tower)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More detailsPremium Room (Creek Tower)
  • Luxury Room (Creek Tower)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More detailsLuxury Room (Creek Tower)

About this area

Cherokee

Harrah's Cherokee Casino Resort is located in Cherokee. Oconaluftee Islands Park and Sequoyah National Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Great Smoky Mountains Railroad and Cherokee Bear Zoo. Santa's Land Family Theme Park and Zoo and Cherokee Fun Park are also worth visiting.

Visit our Cherokee travel guide
Map
Popular Location

What's nearby

  • Harrahs Cherokee Casino - 4 min walk
  • Oconaluftee Islands Park - 4 min drive
  • Cherokee Welcome Center - 4 min drive
  • Museum of the Cherokee Indian - 5 min drive
  • Cherokee Mountainside Theatre - 5 min drive

Restaurants

  • Ruth's Chris Steak House — 1 min walk
  • Noodle Bar — 1 min walk
  • Granny's Kitchen - 7 min walk
  • Frontier Pancake House - 9 min walk
  • Wendy's - 17 min walk

About this property

Harrah's Cherokee Casino Resort

4-star spa hotel, walk to Harrahs Cherokee Casino
This hotel features 10 restaurants, a full-service spa, and a casino. Valet parking is free. Additionally, an indoor pool, a nightclub, and a fitness center are onsite. All 1108 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and flat-screen TVs with satellite channels. Room service, premium bedding, and hair dryers are among the other amenities available to guests.
Harrah's Cherokee Casino Resort offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cherokee hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.77 per night)
  • Available in some public areas: WiFi (USD 11.77 per 24-hour period)

Parking and transportation

  • Free valet parking
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 10.00-25.00 per person
  • 10 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (21000 square feet of space)

Outdoors

  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • 75 casino gaming tables
  • 4000 casino slot machines
  • 2 casino VIP rooms
  • Casino (195000 square feet of space)
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 6:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Dogs only
Up to 50 lbs
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.77 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.77 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Frequently asked questions

Can I cancel my reservation for free at Harrah's Cherokee Casino Resort and receive a full refund?
Yes, Harrah's Cherokee Casino Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Harrah's Cherokee Casino Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Harrah's Cherokee Casino Resort?
As of Aug 13, 2020, prices found for a 1-night stay for 2 adults at Harrah's Cherokee Casino Resort on Aug 17, 2020 start from $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Harrah's Cherokee Casino Resort pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per night.
How much is parking at Harrah's Cherokee Casino Resort?
Valet parking is free at this property.
What time is check-in at Harrah's Cherokee Casino Resort?
Check-in is from 6:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary).
Where is Harrah's Cherokee Casino Resort located?
Situated in the mountains, this spa hotel is within 1 mi (2 km) of Cherokee Bear Zoo and Harrahs Cherokee Casino. Oconaluftee Islands Park and Eastern Cherokee Agency are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Harrah's Cherokee Casino Resort

4.2
Very Good
888 reviews
5 - Excellent
452
4 - Good
248
3 - Okay
123
2 - Mediocre
43
1 - Poor
22
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.3
Property condition
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service, property conditions & facilities

Property is nice. Charging for the WiFi in this day and time is crazy. Especially when you have a $450.00 per night suite.

Stayed 1 night in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed during Covid. Everything was very clean and sanitized. All staff and guests were wearing masks and people were often sanitizing slot machines, high traffic areas, etc. Worst part of this was I wanted to play Roulette and was even talking about playing 22. I had to wait for them to wipe it down and guess what number hit!!!! 22!!!!

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Room was clean. Stay was pleasant. The price was a bit more than I expected. Too much money to spend on the room when I am there to spend at the casino.

    Stayed 1 night in Jul 2020
    4.0 out of 5 Good
    • Liked: Staff & service, amenities, property conditions & facilities

    Pros: I liked the scenic location, very easy self check-in (loved it!!) and check-out; casino was spacious and had up-to-date slots; staff was very courteous; elevators were quick; and the building was overall clean. The restaurants were really good, especially the Sela Cafe! Cons: terms weren't clear as far as cancelling the reservation. My paperwork stated free cancellation by 4:59pm the day prior. When I called to cancel, I was told I could NOT cancel so we were forced to take the trip. And the rep from Expedia never followed up at all! She said she would contact the property to get permission to cancel - never heard back from her! Other cons: there appeared to be some mold where the tub and the floor tile meet.

    Stayed 1 night in Jul 2020