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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with full-service spa and health club

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Indoor pool, sun loungers
Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets
Daily to-go breakfast (GBP 16.95 per person)
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Restaurant
  • SpaSpaSpa
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available
  • Hot TubHot TubHot Tub

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Popular LocationChester City Walls5 min drive
  • Popular LocationChester Racecourse5 min drive
  • Popular LocationChester Zoo5 min drive
  • AirportLiverpool (LPL-John Lennon)29 min drive
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Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 136 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Double Bed, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, View

Suite, 1 Double Bed, Non Smoking, View | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking, View

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Rainfall showerhead
Coffee/tea maker
Free bottled water
Electric kettle
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
The Mill Hotel & Spa
Pool
Breakfast included
Spa
Free WiFi
8.8 out of 10, Excellent, (1610)
The price is $86
$104 total
includes taxes & fees
Jun 20 - Jun 21
The Mill Hotel & Spa

About the neighborhood

Chester

Located in Chester, Crabwall Manor & Spa, BW Signature Collection is near a train station. Roman Amphitheatre and Newgate are local landmarks, and travelers looking to shop may want to visit Cheshire Oaks Designer Outlet and The Rows of Chester. Check out an event or a game at Chester Racecourse, and consider making time for Chester Zoo, a top attraction not to be missed.
Visit our Chester travel guideOpens in a new window

What's nearby

  • University of Chester - 4 min drive
  • Chester City Walls - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • Bembe Café & Barbecue Terrace - 7 min drive
  • Tim Hortons - 3 min drive
  • McDonald's - 4 min drive
  • The Oakfield - 6 min drive
  • Manado Street Kitchen - 7 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel near a train station
At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in a body wrap, a hot stone massage, and a body treatment at ESPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), massage treatment rooms, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews highly rate the spacious rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crabwall Manor & Spa, BW Signature Collection?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Crabwall Manor & Spa, BW Signature Collection on Jun 16, 2024 start from $71.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crabwall Manor & Spa, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-out is at 11 AM.

Where is Crabwall Manor & Spa, BW Signature Collection located?

Situated in Chester, this spa hotel is 1.5 mi (2.5 km) from University of Chester and 2 mi (3.2 km) from Chester Zoo. Countess of Chester Hospital and Chester City Walls are also within 3 mi (5 km).

Reviews

8.2

Very Good

Rating 10 - Excellent. 327 out of 762 reviews" "
Rating 8 - Good. 250 out of 762 reviews" "
Rating 6 - Okay. 112 out of 762 reviews" "
Rating 4 - Poor. 50 out of 762 reviews" "
Rating 2 - Terrible. 23 out of 762 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darron, Todmorden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in superb surroundings. Nice luxurious touches throughout. Huge room. Great service from reception right through to the bar service. Our 3rd time returning and certainly won’t be the last
Stayed 1 night in Jun 2024

8/10 Good

GARY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant and bar staff didn't seem to know what they were doing when I paid the bill for the evening meal They even asked when checking out the next morning could I pay my restaurant bill. ( Which I had to prove ) I will be getting in touch with Expedia to check if I booked breakfast which I had to pay for at check in. Regards Mr Davies
Stayed 1 night in May 2024

10/10 Excellent

Gethin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a couple of nights on business and the hotel was the perfect location. The room and bed were both large and comfortable and the pool and sauna facilities were great after a day's work. Although located not far from the main road, the hotel is quiet and secluded enabling a peaceful night's sleep as well as the possibility of working online in the room.
Stayed 2 nights in Apr 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Lovely rooom. Breakfast was ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel really nice and cosy. Spa great
Stayed 1 night in Mar 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
The master suite was exceptional
Stayed 1 night in Mar 2024

10/10 Excellent

Scarlett

Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Esther

Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was tremendous stay no problems at all what so ever cant fault them weve even booked our wedding here
Stayed 1 night in Feb 2024

8/10 Good

Mathew

Traveled with partner
Liked: Cleanliness, amenities
Nice setting
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Very Mediocre!!
Desperately needs some tlc! Entrance looks great, reception looks like staff check in, first impressions slowly deteriorated. Room smelt of smoke, second room better but no hand wash, no milk, no frills!! Breakfast fully self serv. not good value! Pool etc ok. Won’t be going back.
Stayed 1 night in Feb 2024

2/10 Terrible

dave

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Salma

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello, Myself and my friend booked a 2 night stay with Expedia booking via Expedia. We booked a 4* as we expected a certain standard. When we arrived, we were shocked at the sullenness of the receptionist, Nicky. No smile, no greeting and only answering questions we asked. The room. We went to our room and below is a list of the discrace that followed: 1. I had requested twin bed and when we separated them, below was so much dirt, wrappers and fluff it was apparent it had not been vacumed for months. 2. The 2 lamp shades had cobwebs completing covering them. Andy the manager came and verified this. 3. The dust behind the bedsides had mildrew growing on it. It had not been dusted for months. 4.The bathroom drain system was not working so within 2 minutes of taking a shower, the bathroom was flooded. 5. The fan in the bathroom did not work. 6. The mug on the tea tray was chipped and cracked. 7. Bedside phone disappeared whilst we were out the first day. When this came up in conversation with the manager, he said " that was me, the room next door needed a phone so I came into your room and took your phone. What a disgrace. 8. The corridors had debris and rubbish from the day we arrived to the day we left. No cleaning or vacuuming had taken place. There is not enough space to give comprehensive details but would strongly advise against booking this hotel. It is not even a 1*
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Hotel not brilliant
Hotel was fine location wise for chester. Hotel room hadn't been hoovered and no t bags. We did complain but our issues weren't sorted during our stay. Check in was interesting as girl on reception didn't know if our room was ready.This was 6pm when we arrived. Thought this was strange when you can check in from 3pm. Breakfast was fine. The spa facilities needed upgrading and repairing.
Stayed 2 nights in Feb 2024

8/10 Good

Rizwaan

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Kevin

Business traveler
Stayed 2 nights in Jan 2024

8/10 Good

Mitzi

Liked: Staff & service, room comfort
Weekend away
Hotel is a little dated room needed updating worn carpet chipped paint on walls, the spa is really great though really enjoyed that, breakfast was really tasty service was great couldn't fault house keeping.
Stayed 2 nights in Jan 2024

4/10 Poor

Chris

Stayed 1 night in Jan 2024

8/10 Good

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice atmosphere. Lovely property. Only drawback was the challenge of getting cases to our 1st floor room without a lift.
Stayed 3 nights in Jan 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend break
Overall it was an excellent hotel. Staff members were very friendly and helpful. Food was exceptional but could do with a few more choices of food. Room was very tidy
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place but lacking necessities
The positives first, lovely staff and spa. A comfy bed with good quality bedding, spotlessly clean. The negatives: first room was freezing cold. Moved to another where there was no heating in bathroom, room was ok but no windows, a couple of small roof lights, wouldn't class the place as 4 star. Prices for food do not match website prices, for £17 for a fish finger sandwich, you woulf expect some nice chunky fish in there, not slithers. Probably nicer to stay here in the summer when there is less need for hot water or heating.
Stayed 3 nights in Jan 2024

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Caroline

We stayed for one night with our close friends, for husband's birthday. Property itself is very nice but considering the price, was disappointing to see wallpaper having been torn off the wall immediately.above headboard area. At bedtime we realised the bed duvet cover was torn/worn through in several areas too. Never had that before! Our friends said their room next door was cold and when he turned the radiator on, it leaked black liquid onto carpet. They used the fan heaters that had been put in the wardrobe, so we assume the management knew of this failing already. Our friends also had holey duvet cover, so generally linen needs inspection and replacing. This is not a budget hotel! needsDue to the fact that we arrived late afternoon for only one night, we decided not to make a fuss and enjoyed our meal in the restaurant. Next morning on check out, our friends mentioned the faulty radiator in their room but his comment was met with polite disinterest. The receptionist didnt even say that they'd get maintenance on it, so we are fairly certain theyd heard it all before. So if you are staying in rooms 30 and 31, look out for the torn wallpaper and dodgy radiator in one room! Hotel obviously needs some care and attention to detail in some areas.