切斯特菲尔德县旅游套餐和自由行旅游优惠

Initially they assigned us to a room that had not yet been turned over. I called the front desk and they were super helpful and put us in a room closer to the pool. The rooms are spacious and my children thoroughly enjoyed the pools. Only about 15 minutes from Busch Gardens.

Checking in? No one to be found. Wanna get a drink? No one to be found. Constantly see employees messing around with

The hotel was not in the best condition, with broken tiles in our bathroom and in the pool area that could pose a safety issue. The AC was not working well either (and seemingly not at all in a different room our kids stayed in). The front desk experience was friendly and helpful, but the attentiveness to the breakfast area needs to either make the coffee self-serve or make sure someone is down there to serve it. There is potential for this to be a great place to stay, but it just fell short of expectations.

⭐⭐⭐⭐⭐ We had a wonderful stay at this resort! The staff was incredibly friendly, welcoming, knowledgeable, and always willing to help with anything we needed. From check-in to check-out, everyone made us feel like valued guests. Our accommodations were clean, spacious, and very comfortable. The property itself was well maintained, with multiple pools and playgrounds that were spotless and provided plenty of options for both relaxation and family fun. The only downsides to our stay were being invited to what was described as a 90-minute presentation that ended up lasting about 2½ hours, and having an issue with our room door on the second day. The battery in the door lock needed to be replaced, which left us locked out of our room for about 45 minutes while it was being fixed. Despite those inconveniences, the overall experience was excellent. The beautiful property, outstanding staff, and great amenities far outweighed the negatives. We would definitely stay here again and recommend this resort to others looking for a relaxing, family friendly and enjoyable vacation.