SureStay Plus Hotel by Best Western Cheyenne

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Featured Image
Indoor pool
Indoor pool
Indoor pool
Down comforters, pillowtop beds, individually decorated

Overview of SureStay Plus Hotel by Best Western Cheyenne

VIP Access

SureStay Plus Hotel by Best Western Cheyenne

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1781 Fleischli Pkwy, Cheyenne, WY, 82001

Explore the area

  • Popular LocationNelson Museum of the West3 min drive
  • Popular LocationCowgirls of the West Museum3 min drive
  • Popular LocationWyoming Transportation Museum3 min drive
  • AirportCheyenne, WY (CYS-Cheyenne Regional)5 min drive

Choose dates to view prices

About this area

Cheyenne

SureStay Plus Hotel by Best Western Cheyenne is located in Cheyenne. Nelson Museum of the West and Cowgirls of the West Museum are cultural highlights, while Wyoming Historic Governors' Mansion is a local landmark. Guests appreciate the hotel's central location.

What's nearby

  • Nelson Museum of the West - 3 min drive
  • Cowgirls of the West Museum - 3 min drive
  • Wyoming Transportation Museum - 3 min drive
  • Wyoming State Capitol - 4 min drive
  • Wyoming State Museum - 4 min drive

Getting around

  • Denver International Airport (DEN) - 98 min drive

Restaurants

  • Outback Steakhouse — 4 min walk
  • Paramount Cafe — 3 min drive
  • Twin Dragon — 3 min drive
  • The Albany — 3 min drive
  • Accomplice Beer Company — 3 min drive

About this property

SureStay Plus Hotel by Best Western Cheyenne

Hotel in Cheyenne with indoor pool and fitness center
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. All 64 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include pillow menus and down comforters, and guests will also find conveniences like refrigerators and coffee makers.
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Lever door handles
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 25-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 307 out of 610 reviews
5 - Excellent 50%
Rating 4 - Good. 212 out of 610 reviews
4 - Good 35%
Rating 3 - Okay. 47 out of 610 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 610 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 610 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice at check-in
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel totally meet and exceeded our expectations. Priced very good, nice clean, friendly staff, very nice breakfast too
Stayed 2 nights in Oct 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Night staff attempted to assist but management did not show any concern that the heater did not work on a cold night; cold air was blowing in from outside. Request for reimbursement was denied and did not show any interest in our complaint. Very disappointed in this lack of customer service and facility. As a booking agency: you also hold responsibility as the manager put our request for compensation on you. Would appreciate a response. Thanks
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped on Sunday night to watch NBC SNF but their Direct TV did not carry the local NBC channel.
Stayed 1 night in Oct 2021