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Overview of The Heritage Chiang Rai

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Guest reviews

4.1 / 5Very Good
16 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

AirportChiang Rai (CEI-Chiang Rai Intl.)13 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room, 1 King Bed, Non Smoking

    Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show details
  • Deluxe Room, 2 Twin Beds, Non Smoking

    Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    Show details
  • Executive Deluxe

    Executive Deluxe

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Executive Suite (1 Bedroom)

    Executive Suite (1 Bedroom)

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Heritage Suite (1 Bedroom)

    Heritage Suite (1 Bedroom)

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details
  • Heritage Suite (2 Bedroom)

    Heritage Suite (2 Bedroom)

    Room amenities

    • 926 sq ft
    • City view
    • Sleeps 5
    • 2 King Beds
    Show details
  • Exclusive Double Room, Non Smoking, Corner

    Exclusive Double Room, Non Smoking, Corner

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    Show details

About this area

Chiang Rai

In the city center, The Heritage Chiang Rai is in a walkable area with good shopping. Chiang Rai Clock Tower and Wat Rong Khun are notable landmarks, and the area's natural beauty can be seen at Singha Park.

Visit our Chiang Rai travel guide
Popular Location

What's nearby

  • Central Plaza Chiangrai - 9 min walk
  • The Opium House - 4 min drive
  • Chiang Rai Night Bazaar - 8 min drive
  • Wat Jed Yod - 9 min drive
  • San Khong Noi Road - 9 min drive

Getting around

  • Chiang Rai (CEI-Chiang Rai Intl.) - 13 min drive

Restaurants

  • Onsite dining venue – Restaurant offering local and international cuisine. Serves breakfast and lunch daily.

About this property

The Heritage Chiang Rai

Central hotel connected to a shopping center in Chiang Rai with free parking
Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. All 321 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.
The Heritage Chiang Rai offers 321 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: THB 450 for adults and THB 225 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service

Things to do

Children's pool
Fitness center
Outdoor pool

Family friendly

Children's pool
Dry cleaning service
Laundry facilities
Outdoor pool
Refrigerator

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Thai

Business services

10 meeting rooms
Business center
Conference center

Outdoors

Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Individually decorated
Individually furnished
Phone
Safe
Slippers

Policies

Check-in

Check-in available 24 hours
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 225 for children (approximately)
  • Airport shuttle fee: THB 700 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Heriatage Chiang Rai
  • Heritage Chiang Rai
  • The Heritage Chiang Rai Hotel
  • The Heritage Chiang Rai Chiang Rai
  • The Heritage Chiang Rai Hotel Chiang Rai
All reviews

Frequently asked questions

Guest reviews

4.1

Very Good

5 - Excellent
9
4 - Good
4
3 - Okay
0
2 - Mediocre
2
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
2.8
Amenities
3.9
Property condition

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Before we came to this hotel, we checked the reviews and they were great. This influenced us coming here. When we came to check in, they asked us to come back in an hour. This was a first for us in Thailand. We came back and there was no one to help with the bags. Another first. The room is very nice, but the bathroom is very small. After our second night, the bathroom smelled like an open sewer. They came checked it out and asked us if we wanted to move rooms. When we moved to the new room, they had to fix the door because it would not lock. In the reviews, people said the internet was good. My hotspot from my phone is faster. Down load speed was 19.6 and there is no password security. We tried to use the microwave and hotpot in the room . The plug in did not work. They did come And fix it. They had to attach the wires to the sockets. Customer service at this hotel is poor, because They are under staffed. The best thing about this hotel were they people that worked there. They were very nice but need help. These are the people that were outstanding, N. Bow, N. Time, and Anne the 10th floor maid. We talked with the manager and he apologized and told us that he would relay this info up to the management group. He offered us no help to make this better. We will not stay here again and do not recommend this hotel at all.

Stayed 4 nights in Feb 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Very disappointing breakfast, 24 hour music in the hallways that could be heard in the room, extremely loud doors closing, a cold 'library lounge' with fake book covers, friendly but helpless staff.

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

wonderful staff and place,see you next trip again and again

Stayed 3 nights in Jan 2020

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Personal comments

    All are good except the days of staying have low guests. Therefore the menu of breakfast food are limited. Still need interior designer to help to put the decoration articles in the right places.

    Stayed 2 nights in Nov 2019