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The Lodge at Chichen Itza

Photo gallery for The Lodge at Chichen Itza

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Overview of The Lodge at Chichen Itza

The Lodge at Chichen Itza

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC, 97752

Explore the area

  • Popular LocationEl Caracol6 min walk
  • Popular LocationCourt of the Thousand Columns8 min walk
  • Popular LocationPyramid of Kukulkan10 min walk
  • AirportChichen Itza, Yucatan (CZA-Chichen Itza Intl.)3 min drive

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About this area

Chichen Itza

The Lodge at Chichen Itza is located in Chichen Itza. Pre-Hispanic City of Chichen-Itza and El Caracol are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil.
Visit our Chichen Itza travel guideOpens in a new window
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Map

What's nearby

  • El Caracol - 6 min walk
  • Court of the Thousand Columns - 8 min walk
  • Pyramid of Kukulkan - 10 min walk
  • Cenote Sagrado - 17 min walk
  • Pre-Hispanic City of Chichen-Itza - 1 min drive

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 103 min drive

Restaurants

  • Temple of the Warriors — 10 min walk
  • Oxtun — 11 min walk
  • Restaurante Kasta Kan — 4 min drive
  • Restaurant-Bar "Pueblo Maya" — 4 min drive
  • Restaurant "Sayil" — 4 min drive

About this property

The Lodge at Chichen Itza

4.5-star family-friendly lodge near El Caracol
Along with 3 restaurants, this smoke-free lodge has 2 outdoor pools and a full-service spa. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/café are onsite. All 38 individually decorated rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include furnished patios, room service, and flat-screen TVs. Change of towels is available on request.
The Lodge at Chichen Itza offers 38 accommodations with minibars and safes. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Shopping

Family friendly

  • 2 outdoor pools
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • No elevator (single level property)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished patio

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 120 out of 190 reviews
5 - Excellent 63%
Rating 4 - Good. 60 out of 190 reviews
4 - Good 32%
Rating 3 - Okay. 6 out of 190 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 190 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 190 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Staff & service
Staff was great hotel was in decline, could be Covid.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service,
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to disconnect and be treated like the royalty that has stayed here, this is the place for you.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property located in the jungle, right next to Chichen Itza. We stayed in a traditional bungalow. The property is beautiful and well maintained, the room was clean & the staff was friendly & accommodating. Property is gated so also felt safe. Only con is that you can only acces the WiFi in the main lodge (not a problem for me, but the kids were bummed about it). I hired a private guide for Chichen Itza through the hotel and he was very good. I would highly recommend staying here!
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, no private access to the ruins currently due to covid
Stayed 1 night in Jun 2021