4/5 Good
Ron, Valparaiso, IN
Traveled with partner
17 Mar 2020
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
177 reviews
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Air Conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Map
Carretera Merida-Cancun, Km 120, In the heart of Chichen Itza, Chichen Itza, YUC
Explore the area
El Caracol6 min walk
Court of the Thousand Columns8 min walk
Pyramid of Kukulkan10 min walk
Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)3 min drive
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Family Loft
Photos of Family Loft
Family Loft
More detailsRoom amenities
- 861 sq ft
- Sleeps 6
Room information
Bed details
Bed details
Sleeps
- Max people: 6Max adults: 6Max children: 1
Room details
1 King Bed and 2 Double Beds
861-sq-foot room, furnished patio with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, yard, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Royal Bungalow, 2 Double Beds
Photos of Royal Bungalow, 2 Double Beds
Royal Bungalow, 2 Double Beds
More detailsRoom amenities
- 592 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 2
Room details
2 Double Beds
592-sq-foot individually furnished room, furnished patio with garden views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, yard, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Royal Bungalow, Jetted Tub (Mayan)
Photos of Royal Bungalow, Jetted Tub (Mayan)
Royal Bungalow, Jetted Tub (Mayan)
More detailsRoom amenities
- 592 sq ft
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
592-sq-foot individually furnished room, furnished patio with garden and pool views
Relax - Private spa tub
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Espresso maker, minibar, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, yard, and iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
About this area
Chichen Itza
The Lodge at Chichen Itza is located in Chichen Itza. Pre-Hispanic City of Chichen-Itza and El Caracol are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil.
What's nearby
- El Caracol - 6 min walk
- Court of the Thousand Columns - 8 min walk
- Pyramid of Kukulkan - 10 min walk
- Cenote Sagrado - 17 min walk
- Pre-Hispanic City of Chichen-Itza - 1 min drive
Getting around
- Manuel Crescencio Rejon Intl. Airport (MID) - 103 min drive
Restaurants
- Oxtun — 11 min walk
- Restaurant-Bar "Pueblo Maya" — 4 min drive
- Restaurant "San Antonio" — 4 min drive
- Restaurant "Sayil" — 4 min drive
- Restaurant "Las mestizas" — 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Free full breakfast available daily 7:00 AM–10:00 AM
- 3 restaurants and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- 2 outdoor pools
- Bicycle rentals
- Billiards/pool table
- Ecotours
- Full-service spa
- Hiking/biking trails
- Horse riding/rentals
- Shopping
Family friendly
- 2 outdoor pools
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Laundry facilities
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms
Outdoors
- BBQ grill(s)
- Garden
- Picnic area
- Terrace
Spa
- Body scrubs
- Body treatments
- Facials
- Manicures and pedicures
- Massages
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility
- Wheelchair-accessible parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Ceiling fan
- Premium bedding
Bathroom
- Deep soaking bathtub
- Free toiletries
- Shower/tub combination
Entertainment
- LED TV
- Satellite channels
Food and drink
- Espresso maker
- Minibar
Outdoor space
- Furnished patio
- Yard
More
- Iron/ironing board (on request)
- Safe
See similar properties
Policies
Check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from July 30 2020 to March 31 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 6300 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza
Frequently asked questions
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family
21 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
5/5 Excellent
Richard
21 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveler
Traveled with family
16 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
5/5 Excellent
Wendy
Traveled with group
3 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
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