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2 outdoor pools
2 outdoor pools
2 outdoor pools
Terrace/Patio

Guest reviews

4.5 out of 5 Wonderful
177 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEl Caracol6 min walk
Popular LocationCourt of the Thousand Columns8 min walk
Popular LocationPyramid of Kukulkan10 min walk
AirportChichen Itza, Yucatan (CZA-Chichen Itza Intl.)3 min drive

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About this area

Chichen Itza

The Lodge at Chichen Itza is located in Chichen Itza. Pre-Hispanic City of Chichen-Itza and El Caracol are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil.
Visit our Chichen Itza travel guide
View in a map
Popular Location

What's nearby

  • El Caracol - 6 min walk
  • Court of the Thousand Columns - 8 min walk
  • Pyramid of Kukulkan - 10 min walk
  • Cenote Sagrado - 17 min walk
  • Pre-Hispanic City of Chichen-Itza - 1 min drive

Getting around

  • AirportManuel Crescencio Rejon Intl. Airport (MID) - 103 min drive

Restaurants

  • Oxtun — 11 min walk
  • Restaurant-Bar "Pueblo Maya" — 4 min drive
  • Restaurant "San Antonio" — 4 min drive
  • Restaurant "Sayil" — 4 min drive
  • Restaurant "Las mestizas" — 4 min drive

About this property

The Lodge at Chichen Itza

4.5-star family-friendly lodge near El Caracol
Along with 3 restaurants, this smoke-free lodge has 2 outdoor pools and a full-service spa. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a coffee shop/café, and massage/treatment rooms. All 38 rooms boast deep soaking tubs and offer free WiFi and furnished patios. Private yards and minibars are standard, as are LED TVs with satellite channels.
The Lodge at Chichen Itza offers 38 accommodations with minibars and espresso makers. Rooms open to furnished patios. Beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Temazcal has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/tub combination

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

Outdoor space

  • Furnished patio
  • Yard

More

  • Iron/ironing board (on request)
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 30 2020 to March 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 6300 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chichen Itza Lodge
Lodge Chichen Itza
The Lodge At Chichen Itza Hotel
The At Chichen Itza
The Lodge at Chichen Itza Lodge
The Lodge at Chichen Itza Chichen Itza
The Lodge at Chichen Itza Lodge Chichen Itza

Frequently asked questions

Can I cancel my reservation for free at The Lodge at Chichen Itza and receive a full refund?
Yes, The Lodge at Chichen Itza offers free cancellation on select room rates, because flexibility matters! Please refer to The Lodge at Chichen Itza cancellation policy on our site for more details about any exclusions or requirements.
Does The Lodge at Chichen Itza have a pool?
Yes, this property has 2 outdoor pools.
Is The Lodge at Chichen Itza pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Lodge at Chichen Itza?
The Lodge at Chichen Itza doesn't offer parking.
What time is check-in at The Lodge at Chichen Itza?
Check-in is from 3:00 PM–anytime.
What time is check-out at The Lodge at Chichen Itza?
Check-out is at noon.
Does The Lodge at Chichen Itza provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 6300 per vehicle, roundtrip, applies.
Where is The Lodge at Chichen Itza located?
This family-friendly Chichen Itza lodge is within a 10-minute walk of El Caracol and Pyramid of Kukulkan. Pre-Hispanic City of Chichen-Itza and Cenote Ik kil are also within 3 mi (5 km).
4.5
Wonderful
5 - Excellent
109
4 - Good
58
3 - Okay
6
2 - Poor
4
1 - Terrible
0

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Nice setting, staying in bungalow much better experience than hotel. Nice to have the private entrance into Chichen Itza from the Lodge, main entrance is a nightmare. Bad point, the pools are FREEZING! They’re in a wooded setting and they are in the shade. You got to turn up the heat a little, come on.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique property directly adjacent to the archealogical excavation at Chichen Itza. The service was excellent. We highly recommend going on the 5:00 to 8:00 am guided sunrise tour.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great to have a place with an entrance to the site without having to fight the throngs ot tour groups. Very pleasant place to stay - when staying at the cabins, it would be helpful if the sign-posting was a bit better organized - in the evenings we managed to stray when returning (although it's a pleasant walk through the gardens).
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic property is immediately adjacent to Chichen Itza itself making it the go-to lodging in the area. They have special arrangements with the park so we were able to see the sunrise over the ruins. The grounds are lovely; the rooms tastefully decorated. Downsides: the restaurant fare is mediocre except for the midday buffet which is extensive and tasty. The bed in the bungalow was VERY soft (like sleeping in pudding) and directly under the air conditioner's flow. The bathroom floor is treacherous when wet.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020