Chimay Chalets

"Everything was very nice and the staff was really friendly and super-helpful!"

"The hotel wasn't anything like described. The bar, restuarant, garden and terrace were all closed. But there are a couple of local restaurants nearby. The stairs up to our room were very tight. So it would be very difficult to use a large suitcase. Our room was half renovated. The bathroom was quite roomy and looked nice. But the flush on the toilet broke and there was no one to report it to. A small part fell off the shower while I was using it. A hairdryer was provided, but it was fixed so far up the wall , that I found it hard to use. There was a new wardrobe but the door ,shelves and mirror hadn't been secured ,so it was very dangerous, and unusable. They didn't provide any hangers. Therefore we had nowhere to put our clothes. On the plus side. We had free use of the coffee machine downstairs. The hotel was in a very good location and the beds were extremely comfortable. The hotel has a lot of potential . We found it expensive for what was offered at this time."

"Unfortunately, the AC didn’t work and required a trip downstairs to address. Aside from that, the hotel was decent nothing special, but likely one of the better choices in the area."

"Chambre très propre"

"Clean, comfortable room, which is well equipped. Parking nearby. However the accommodation is quite difficult to find - directions on the site are misleading. "

"One of the sink was completely blocked. Hairdryer not working. We can hear noise everywhere. I wasn't told I need to pay extra taxe per person and night. The staff was okay. Its honesty over price for what is it. Better going for air bnb next time. "

"We had a good time. Living space with fire place and christmas tree was nice. Garden was fenced for the dogs. "

"Yes breakfast was good and parking. The reception leaves early and leaves note on door is the only thing we did not like. But clean room once we got it. "

"The hotel location was perfect! Just a few minutes walk from all the events at the center of town. The room was spotless, the bedding very comfortable and great quality. The staff was very friendly and helpful but they were so short staffed they were unable to hold our luggage until the afternoon on our departure day ( because they would need to close the hotel for a few hours). There was no other luggage storage option in town so we had to walk around with our luggage for 3 hours ( until our train departure time). For a 4 star hotel, that was not great…"