Ciudad Altamirano Vacations from $698

The room was clean. We had an ocean view that was spectacular. All the staff were great, from the staff that greet you, the front desk staff, maids, and wait staff. All very friendly and went out of theirvway to help.

Beautiful view and pool, utilities are a concern - water/power etc. We spent a week here with our 3 daughters, and have traveled many times to Mexico. Being a near new building, we expected less trouble. Antonio did a good job trying to look after things.

Tuvimos una estancia increíble en Las Palmas! Las villas son amplias, frescas y llenas de luz natural, perfectas para relajarse. Éramos una familia de seis adultos y un niño, y el espacio fue ideal para que todos estuviéramos cómodos. El servicio de limpieza pasaba todos los días y mantenía todo impecable y bien equipado con lo que necesitábamos. La ubicación es preciosa — muy privada, tranquila y cerca del aeropuerto. Nos encantó escuchar el sonido del mar, nadar en la alberca incluso bajo la lluvia y disfrutar de las noches de películas en la sala. Los juegos de mesa también fueron un gran detalle para pasar el tiempo. Además, reservamos un masaje privado en la villa a través de One Element, ¡fue una experiencia increíble y súper cómoda! El restaurante en el lugar fue otro de los grandes momentos de nuestra estancia. El Chef Nelson y su equipo son unos verdaderos expertos — la presentación de los platillos fue hermosa, la comida súper fresca y deliciosísima. Toda la experiencia fue digna de 5 estrellas. El personal fue muy amable, atento y siempre al pendiente de nuestras necesidades. Es un lugar perfecto para familias o grupos que buscan comodidad, privacidad y excelente servicio. Sin duda queremos regresar — ¡altamente recomendado!

Staff was very good ! Nice clean rooms, safe

This site will only allow 1500 characters so I am not able to give a full review. 1. Way too many stairs...even for relatively fit people. 2. Service and food was inconsistent at breakfast. 3. Rooms are old and need updating. Beds are hard a a rock and not new as management has said in other reviews. 4. Pool is beautiful but has no service and 6 loungers. 5. 1 male and 1 female toilet for the whole resort (at the beach). There is approximately 40 spots on the beach? 6. They allow people to "save" loungers and not show up for hours...we saw it with our own eyes. 7. Service didn't open up till 11am. So people who were buying beach passes for the day take up spaces before they pay. 8. Loungers are old and padding is splitting open. 9. If you have to work...wifi does not work. We had to use our phone data and even that didn't work in the room. We could only use it out on the deck or down at the beach. 10. You have to fetch your own drinkable water. There is a jug in your room you have to fill yourself. I think it would beneficial for the resort to have a machine in each room. The rooms do not have tea or coffee machine. The view is beautiful yet you can't enjoy a cup in your room unless you hike down to get it. Water for tea was always Luke warm. 11. Luke warm showers The staff are very nice. Received a massage on the beach and that was very nice as well. The beach is beautiful, but the resort needs an overhaul.