“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”
“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”
“Parking appeared to only be on the road outside.
However, the booking suggested a continental breakfast, and it was actually a fantastic full English. High quality food for the price, and a fantastic surprise.”
“Parking appeared to only be on the road outside.
However, the booking suggested a continental breakfast, and it was actually a fantastic full English. High quality food for the price, and a fantastic surprise.”
“The rooms are tired looking and need a refurb. However comfortable bed, staff and restaurant no complaints very friendly and attentive! Food lovely! ”
“The rooms are tired looking and need a refurb. However comfortable bed, staff and restaurant no complaints very friendly and attentive! Food lovely! ”
“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour.
When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”
“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour.
When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”