9.6/10 Exceptional! (1,011 reviews)
We travel a lot. This was a staycation. On arrival we heard the amenities and then were swept away by how amazing the room was. We had a terrace with a large umbrella (a must under Charleston sun) the umbrella was broken. Called to ask. They said they would handle. Hours later nothing. When I called back, clearly annoyed with me, they said it was number one priority. It was never fixed, and just forgotten about. The bed was a bit hard as was the couch and furniture. The room we were in 307 seemed to be handicap accessible, toilet was way low. Bathroom shower deff needs to be on the list of “restorations “. The AC in the unit, exposed ductwork which is mod and chill but it was UNBEARABLY loud when it ran We would just tell each other “talk later” when it kicked on! Building elevator made such noises we were scared each time! Overall it was good. I just wish after spending as much as we did these things been a bit better. My husbands birthday. Our 10 year old came. Requested roll away bed , no responses. Anyway- it’s nice. Don’t get room 307.
Reviewed on Aug 12, 2025