Best Resorts in Collins

"The fridge didn’t work. It’s smelled like mildew. The sheets had hair on them and we got a no smoking room and there were burn holes on the bedding. It was so misleading in regards to the pictures that are online."

"Need more staff on duty so you aren’t standing around waiting on them to do their job especially front desk."

"We didn’t have hot tub. Sign in ladies were nice. Breakfast $12.99 after staying there. Housekeeping ppl we ugly and bad attitude. We will never stay there again "

"I stayed at the Holiday Inn in Laurel, MS and unfortunately had a disappointing experience. The biggest issue during my stay was the cleanliness of the room. When I arrived, the room did not appear to have been properly cleaned, and several areas looked like they had been missed by housekeeping. The carpet in the room was especially horrible. It looked very dirty and worn, which made the entire room feel unclean and uncomfortable. Seeing the condition of the carpet made it hard to relax and feel confident about the overall cleanliness of the space. Cleanliness is one of the most basic expectations when staying at a hotel, and it was disappointing that it didn’t meet that standard. The staff I interacted with were polite, but the condition of the room definitely needs improvement. I hope management addresses the housekeeping and carpet issues so future guests have a better experience."

"The weather hasnt changed enough for the water to be ready yet so it was still too cold to swim if they had heaters to add to the water that would be a cool addition to make the water ready earlier in the year"

"Friendly staff and clean facility "

"The elevator didn't work on the day I checked in and I was on the 2nd floor. I had a handicapped room.The manager told us to take the stairs,but I can't ca She found a room on the 1st floorbut it wasn't handicapped accessible. I couldn't take a bath and rust came out"

"Air conditioner worked fine, bed linens were in great condition and looked new."

"Comfortable room, great location but dark property entrance and too many holes in driveway thru. Breakfast is missing proteins. "