Viajes a Collins Todo Incluido Vuelo + Hotel

La habitación estaba limpia pero las sábanas, fundas y toallas todas manchadas

Todo muy bonito

My experience at Ross Mansion Bed & Breakfast was nothing short of outstanding! From the moment I arrived, I felt genuinely welcomed and appreciated. The hospitality was exceptional, and the warmth, charm, and elegance of the mansion made my stay truly memorable. What sets Ross Mansion apart is the genuine care and attention given to its guests. It's rare to find a place that combines such remarkable hospitality with a beautiful and inviting atmosphere. A very special thank you to Garry and Jenny, the wonderful owners, for their kindness, generosity, and exceptional hospitality. Their passion for what they do truly shines through, and they go above and beyond to make their guests feel at home. It's people like Garry and Jenny who turn a beautiful place into an unforgettable experience. I cannot speak highly enough of this wonderful establishment. Ross Mansion exceeded my expectations in every way, and I would gladly return. An absolute gem that I wholeheartedly recommend to anyone looking for an exceptional bed-and-breakfast experience!

Don't stay here! First, check-in is 3p, not 2p as stated on H.com. Next, even if you request non-smoking, it'll still smell of smoke. Mine also had a cigarette burn in the bedspread. Most rooms do not have a TV. My room had a phone with no cord, a missing or burnt lampshade, bathroom ceiling vent was laying in the floor and blue tape hung from the hole. I didn't check if these worked: hair dryer detached from the wall and no amenities provided for the coffee maker. I am a single female with a service dog and they stuck me in the far back corner by the fenced woods and no grassy area for my dog to relieve himself. He thankfully was able to pee on the piles of pine needles & leaves near the stacks of old mattresses. The "continental breakfast" was a joke. Time shows 6-9am. I was in there at 8am and there was coffee, 1 mini chocolate donut, 2 mini blueberry muffins, cereal and bread for toast, yet no jelly, juice or even napkins. Also, they won't refill anything. I AM thankful for no bugs, clean sheets and although thin, the 2 towels and washcloths were clean. I'm assuming many rooms need some kind of service since they put up a sign for no vacancies yet there were other rooms on my side of the bldg that were empty, yet they put someone right next to me. The whole room experience was totally frustrating and not relaxing at all.

It was not cleaned or maintained properly. The bedding was Dirty/Stained. The floor wasn’t vacuumed. After 3 rooms we had to leave. The last one had black stained ceilings and spider webs throughout it. I tried to request a refund but they refused it. Terrible experience, terrible environment and terrible customer service. I understand the renovating process but the rooms you rent out need to be cleaned.