9.4/10 Exceptional! (1,004 reviews)
Overall, our stay was fine, but there were a few disappointing issues, especially considering the room cost around $300 per night. The room could have been cleaner upon arrival. There was hair left in the bathroom drain, no tissues stocked in the bathroom, and the mattress had a strange stain near the bedside table. The biggest issue, however, was the lighting. Our second floor room overlooked the exterior lights that illuminate the building. When we mentioned it to the front desk, we were told the blackout curtains should block the light. Unfortunately, there was still a noticeable ring of light around the edges of the curtains that illuminated the room and it made it difficult to sleep. I noticed other guests have mentioned this issue as well, so I hope the hotel considers addressing it. Overall, the stay was acceptable, but the cleanliness and nighttime lighting could definitely be improved.
Reviewed on Aug 4, 2026
