Hotel Costanera Concepcion

Property class: 3.5

Choose dates to view prices

Consider a stay at Hotel Costanera Concepcion and take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Hemisferio, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 2
  • 2 Large Twin Beds

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

A hotel room with a large bed, a desk, and a chair. There is a window with curtains and a view of the outside.

Economy Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Twin Room

A hotel room with a desk, two beds, a TV, and a large window with curtains.

Economy Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room

A large bed with white linens, a wooden headboard, and two bedside lamps.

Superior Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, a desk with a chair, and a view of a cityscape at sunset.

Suite

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Concepción is home to Hotel Costanera Concepcion. Catedral de la Santisima Concepcion and Huascar Memorial Ship are local landmarks, and some of the area's activities can be experienced at Happyland and Cerro Caracol. Museo de Historia Natural de Concepción and Centro Cultural de Hualpén are also worth visiting. Visit our Concepción travel guide
Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion
    13 min walk - 0.7 miles
  • Plaza de la Independencia
    14 min walk - 0.8 miles
  • Cerro Caracol
    16 min walk - 0.9 miles
  • Parque Ecuador
    17 min walk - 0.9 miles
  • University of Concepcion
    5 min drive - 1.6 miles

Getting around

  • Concepción Station
    6 min walk
  • Concepcion (CCP-Carriel Sur)
    14 min drive

Restaurants

  • Hotel Diego de Almagro
    5 min walk
  • Cofi
    4 min walk
  • Los Pollos
    5 min walk
  • Santo Sushi
    4 min walk
  • Beyond Bar
    6 min walk

About this property

Hotel Costanera Concepcion

  • Property highlights
  • You can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Costanera Concepcion. The on-site restaurant, Hemisferio, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • Additional perks include:
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and a water dispenser
    • A 24-hour front desk, a front-desk safe, and concierge services
    • Smoke-free premises, a banquet hall, and meeting rooms
  • Room features
  • All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Recycling, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CLP 10,000 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hemisferio

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per stay
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CLP 10000 per night (1 ft away)
  • Pet fee: CLP 30000 per pet, per stay
  • Late check-out fee: CLP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Costanera Concepcion pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of CLP 30000 per pet, per stay.

How much does it cost to stay at Hotel Costanera Concepcion?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Costanera Concepcion on Oct 25, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Costanera Concepcion?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Costanera Concepcion?

Check-out is at noon. Late check-out is available for CLP 50 (subject to availability).

Does Hotel Costanera Concepcion provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costanera Concepcion located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion. Plaza de la Independencia and Parque Ecuador are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Costanera Concepcion Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 216 out of 391 reviews
Rating 8 - Good. 96 out of 391 reviews
Rating 6 - Okay. 50 out of 391 reviews
Rating 4 - Poor. 19 out of 391 reviews
Rating 2 - Terrible. 10 out of 391 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view to the river. Great value for money
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better and better

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concepcion Mercur

Super frienly staff , easy parking
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and kind, housekeeping was incredible (really above and beyond) and the rooms and amenities were all great! Absolutely a great choice and great location for anyone visiting Concepcion and the surrounding areas!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not great

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness

It could be better

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones cómodas, el desayuno es muy bueno, la atención del personal también.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hoel bem localizado. Staff atencioso. Restaurante muito bom. os quartos sao bons mas estao começando a apresentar sinal do tempo.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para viaje de negocios
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buena atencion del personal
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Amenities
Os quartos sao antigo. Havia um time de futebol hospedados sem muita supervisão que fizeram bagunca por toda noite. A academia é muito simples, poderia ter pelo menos um armario para colocar nossos pertencentes e mais pesos.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem espetacular. Atendimento do recepcionista Jesus fez toda a diferença. O quarto era perfeito, vista linda do por do sol, silencioso, chuveiro com ótima pressão e temperatura, a cama grande eextremamente confortável. Foi sem dúvida o melhor custo benefício que já nos hospedamos até hoje.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, servicio y comodidad
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Hotel a olhedor

Local acolhedor , atendimento pelos funcionários incrível
Stayed 25 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Buena atención, habitación cómoda, desayuno rico
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Gracias, Mercure!

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vale o seu preço

O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Stayed 2 nights in Jul 2024