“Mal olor escaleras sin limpiar no toallas en la habitación la picina sin limpiar verde y reserve una habitación y Me dieron otra se suponía que en imagen tenia un jacuzzi y no tenia nada”
“The hallway wasn’t vacuumed. The carpet in the room and other places was worn through to the floor. The bathroom door sounded like a door in a horror show. No hook on the back of the bathroom door. The thermostat was difficult to understand. We either had a freezing 64 degrees or the heat came on. We asked why there was no phone in the room and were told they were remodeling in November and took things out of the rooms. No coffee pot or alarm clock either. We are just used to that being basic.……
“The staff was great—kind, respectful, and helpful. I brought up several concerns during checkout, and the staff was receptive.
Unfortunately, the property itself is in serious need of updating and a thorough deep cleaning. I found mold in several areas of my room, including on the bed and dresser, and the room had a noticeable moldy smell. The shower was also very dirty. These were significant concerns and had a major impact on our stay.
On the positive side, quiet hours were well respected. We……