Crossgates Vacations from $1,242

Check in was quick and efficient and when we were given the wrong bed they moved us easily. Our room was spacious with a separate seating area. A massive bath with separate shower. The 2 windows gave us spectacular views. It was an easy walk to the Principality Stadium, straight through the town centre. Only issue was the breakfast hot table was broken so food was only warm. We were not told about this problem until I asked if they realised the food wasn't hot. Apparently the electrician who came to repair it had made it worse. We had paid for room with breakfast but no offer of a partial refund. Overall our stay was great and staff helpful. Yes I would definitely stay her again.

Spa very good, restaurant service good, staff pretty friendly. Booked 3 hotel rooms, one overlooking golf course had tremendous views, two facing a brick wall and lots of weeds pretty uninspiring. Plenty of parking and easy to find.

Great location for trip

Room was overpriced for a concert, £400 per night when £220 normally. I’d expect an uplift but not this much. Room was worn, fan and windows dusty and unclean. Other room had no hot water in shower so unable to use. Noisy and limited sleep although bed comfortable No bar as closed. WiFi non existent and no 5G signal so if you want a quiet night and no shower then ideal place. Breakfast mediocre

My booking described the room as, "One Bedroom Apartment with Balcony". As it was a ground floor apartment it had an enclosed patio. The crockery and cutlery were stained from where they had been in the dishwasher, one knife had food baked on it. The television was dated and the remote needs new batteries. The furniture in the bedroom was dated; the mattress was old and past its best. Some of the floor tiles in the bathroom were loose and/or cracked. The shower head was small and dated. Urban Space encourage you to recycle but don't leave you bags or containers to do so. The kitchen light would turn itself off after a few minutes.