Overview of Hotel Boutique Los Balcones

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Guest reviews

4.6 / 5Wonderful
238 reviews
Guests rated this property 4.8/5 for cleanliness.


  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business Services



Popular LocationCivic Plaza3 min walk
Popular LocationPlaza Rotary Market4 min walk
Popular LocationChurch of Santo Domingo7 min walk
AirportCuenca (CUE-Mariscal Lamar)4 min drive

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  • Single Room, Patio

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Double Room, Balcony

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Triple Room, Balcony

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 4
    • 3 Twin Beds
    More details
  • Twin Room, Balcony

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Apartment, 1 Queen Bed, Kitchen

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Twin Room, Accessible, Annex Building

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More details
  • Single Room, Balcony

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Double Room, Patio

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area


Located in Cuenca, Hotel Boutique Los Balcones is in the city center and near the airport. The area's natural beauty can be seen at Calderon Park and El Cajas National Park, while Sombrero Museum and Museum of Metals are cultural highlights. Traveling with kids? Don't miss University of Cuenca's Orchid Garden. Take an opportunity to explore the area for outdoor excitement like ecotours.

Visit our Cuenca travel guide
Popular Location

What's nearby

  • Civic Plaza - 3 min walk
  • Plaza Rotary Market - 4 min walk
  • Calderon Park - 6 min walk
  • Church of Santo Domingo - 7 min walk
  • New Cathedral of Cuenca - 8 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive


  • SOLE MIO — 1 min walk

About this property

Hotel Boutique Los Balcones

3.5-star family-friendly hotel near Plaza Rotary Market
This hotel features a restaurant, a bar/lounge, and a coffee shop/café. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and self parking. All 15 individually decorated rooms feature free WiFi and Select Comfort beds. Guests will appreciate conveniences like refrigerators and dishwashers, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.
Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.
This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 5 per day
Extended parking
Parking height restrictions apply
Roundtrip airport shuttle (surcharge) from 6:30 AM - 9 PM
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7 AM–10 AM
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
Room service available
Coffee/tea in common area(s)

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free rollaway/extra beds
In-room child care (surcharge)
Laundry facilities


Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken


Business services

24-hour business center
Computer station
Meeting rooms


Rooftop terrace


Body scrubs
Body treatments
Body wraps
Manicures and pedicures


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking


Designated smoking areas
TV in lobby

Room amenities


Blackout drapes/curtains
Down comforter
Free rollaway beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Select Comfort bed


Designer toiletries
Hair dryer
Hydromassage showerhead


32-inch LCD TV
DVD player
iPod dock
Pay movies
Premium channels
Satellite channels

Food and drink

Free bottled water

Outdoor space



Access via exterior corridors
Free international calls
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Turndown service



Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before noon
Express check-out

Special check-in instructions

Airport shuttle service is available from 6:30 AM to 9 PM
Fees may apply; contact the property in advance to make arrangements


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds

Property payment types

American Express
Diners Club

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Self parking fee: USD 5 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable beds and excellent cable tv! Room service was amazing and location was perfect!

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great, quiet place, and the staff was OUTSTANDING! Very helpful, accommodating, and extremely nice people. The location is in the center of old Cuenca, so everything you’d need or want is within a 10-15 minute walk. I’ll definitely be staying here again.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

We had a wonderful time at the EB Hotel by Eurobuildings near the Quito Airport. This hotel is state of the art in hotel design. There are many unique features such as two rainfall shower heads allowing for two to shower at the same time, under table and bed light that is motion sensitive allowing for late night trips to the bathroom without turning on lights and distrupting the sleep of others. There is also ample space to store and open luggage. The wifi in the rooms is much faster than others we have experienced in South America. While the rest of the hotel is equally well thought out (such as a spa with massage and a steam room), the best part of the hotel was the staff. We felt like family. From Daniela the Food and Beverage manager to Angel (who makes delicious Pisco Sours) the bartender, our night there was one to remember. We only wish we could have stayed there longer. We later found out the secret behind this fabulous hotel, the owner! Marcos treats his employees (he calls them family) with respect and thinks of them as family. Additionally, he was personally involved with the special features previously mentioned in the rooms. My wife and I highly recommend the hotel and would definitely stay there again.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff, clean rooms, excellent location..

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely old historic hotel; fair amount of noise as it’s right in the city, and beds are slightly uncomfortable, but lovely staff and great location for seeing Cuenca.

Stayed 2 nights in Oct 2019