Get an overview of this hotelRiverwalk Cuenca hotel in Downtown Cuenca with free breakfast


Located in Downtown Cuenca, this hotel is steps from Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures. Las Conceptas Museum and Puente Roto are also within 5 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and concierge services.

Room Amenities

All 23 rooms provide conveniences like washers/dryers and living rooms, plus free WiFi and plasma TVs with cable channels. Guests will also find room service, free bottled water, and safes.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and a garden. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite self parking is complimentary.

Hotel Victoria is a smoke-free property.

  • Computer station 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Total number of rooms - 23 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Laundry facilities 
  • Garden 
  • Free breakfast 
  • Safe-deposit box at front desk 
  • Concierge services 
  • Bar/lounge 
  • Elevator/lift 
  • Restaurant 
  • Snack bar/deli 
  • Tours/ticket assistance 
  • Free WiFi 
  • Business center 
  • Dry cleaning/laundry service 
  • Airport transportation - pickup (surcharge) 
  • Coffee shop or café 
  • Conference space size (meters) - 
  • Free self parking 
  • Smoke-free property 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • Washer/dryer  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Free WiFi 
  • Separate living room 
  • Bathtub or shower 
  • Room service (limited hours) 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Phone 
  • Private bathroom 
  • In-room safe 
  • Washer/dryer 
  • Desk 
  • Separate sitting area 
  • Iron/ironing board (on request) 
  • Free bottled water 
  • Hair dryer (on request) 
  • Free toiletries 
  • Cable TV service 
  • Plasma TV 

Where to Eat

A complimentary English breakfast is served each morning between 7:00 AM and 10:30 AM. An additional cooked-to-order breakfast is served daily (subject to charges).

El Jardin - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM

Check-in time ends at 3 AM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.


  • 1 per room (up to 5 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Airport shuttle fee per child: USD 5.00 (from 5 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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